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Resumes 81 - 90 of 635 |
Cumming, GA
... TrueTech Consulting (Farmers Insurance) - Los Angeles, CA Nov 2017 – Dec 2019 Role: ServiceNow Developer /Admin Responsibilities: Involved in gathering the Business Requirements and Interacted with the Helpdesk users and CRM users to understand the ...
- 2023 May 15
Buford, GA
... Experience Summary Certified Information Technology Helpdesk and Desktop Support Analyst. Customer-orientated team player with excellent verbal and written skills. Experience February 2019-February 2023 Gables Residential Senior Helpdesk Analyst and ...
- 2023 May 07
Atlanta, GA
... (6 years) Tech Support (6 years) Customer Support (10+ years) Call Center (6 years) Desktop Support (7 years) Active Directory Helpdesk Support (6 years) Service Desk (6 years) MAC (4 years) Account Management (8 years) Front Desk (2 years) Time ...
- 2023 May 01
Atlanta, GA
... IT/Helpdesk Support: Hamilton State Bank Flowery Branch Ga Jan 2012 - Oct - 2012 Helped with Conversion of First State Bank changing out every computer within the bank and installing new systems. Removing old equipment and deleted hard drives while ...
- 2023 Apr 29
Norcross, GA
... NOLAN TRANSPORTATION GROUP Alpharetta, GA Helpdesk Analyst January 2020 – December 2021 - Receive and respond to end user tickets/emails, incoming VOXO calls, or Slack IMs. - Create 100+ new NTG user accounts, monthly across all offices. Also ...
- 2023 Apr 27
Atlanta, GA
... Troubleshoot local school computer hardware and software problems, decides solutions, and coordinates repairs with Helpdesk and outside vendors when necessary. Process and respond to entries made in the district level helpdesk database. Provide ...
- 2023 Apr 26
Stone Mountain, GA
... Helpdesk Support included Tiers II and III. Displayed courtesy and strong interpersonal skills with all customer interactions. Referred difficult issues to upper management while maintaining positive rapport with customer. Tier II Team Lead 09/2012 ...
- 2023 Apr 21
Alpharetta, GA
... Setup JIRA for Project Management, Bug Tracking, Helpdesk Tickets, and integrated JIRA with Bitbucket to track all code changes. Additional responsibilities included the transformation of existing legacy systems consisting of structured, semi ...
- 2023 Apr 08
Marietta, GA
... EXPERIENCE Emory Healthcare Atlanta, Ga Helpdesk Support Sept 2022-Oct 2022 Assisted Emory staff by placing tickets in Remedy IS where I had to designate the correct department in Epic to submit customer tickets. Conducted updates on incident ...
- 2023 Mar 28
Atlanta, GA
... • Coordinated all aspects of helpdesk and ticketing system, including network installation, maintenance and support. • Enhanced support processes and procedures, resulting in 100% end-user satisfaction rate. • • Provided phone support on hardware ...
- 2023 Mar 02