Billie Jo Zimmerman

**** ******* ****

Madison, GA 30650

770-***-****

**** – Present CHOA –Egleston Children’s Hospital

Patient Care Technician

Assists in basic delivery of patient care including taking vital signs, daily weights, assisting with feeds/baths/oral care, linen changes, and assisting with transports. Maintains department and patient care equipment as assigned. Utilizes effective organization and communication skills in prioritizing and delivering patient care. Initiates and participates in continuous assessment and improvement of the quality of care and services provided.

2013 – 2016 Allergy & Asthma Center

Medical Assistant (Front and Back office)

Answer phones, check insurance, collect co-pays and balances and maintain patient charts. Assists in basic delivery of patient care including taking vital signs. Communicates information relating to patient to doctors. Allergy skin testing and allergy shots.

2007 - 2013 Rockdale County Public Schools

Intel

Maintain hardware and software inventory, including state inventory, for assigned schools. Troubleshoot local school computer hardware and software problems, decides solutions, and coordinates repairs with Helpdesk and outside vendors when necessary. Process and respond to entries made in the district level helpdesk database. Provide assistance to teachers and staff on use of computers and modern equipment. Coordinate hardware and software changes with the system technology department. Install software as needed or directed. Prepare, maintain, and repair all technology equipment. Assist with network administration, where applicable.

Associates in Science (RMA)

Orlando College – Orlando, Florida