Quality Control Engineer

AIDINIOU **, ***** PEFKI, GREECE

Phone +694******* • E-mail ****************@*****.***

LEFTERIS LASKARIS

OBJECTIVE

Seeking a position to apply my knowledge and expertise in the engineering field and the opportunity to apply my leadership skills.

WORK EXPERIENCE

January 2012 - Current Teleperformance Hellas, Athens

Assistant Call Center Manager, Apple Project (English Speaking)

• Coordinate department activities and special projects to ensure quality and meet timetables.

• Direct staff in the development, analysis, and preparation of reports.

• Supervise staff in accordance with company policies and procedures.

• Assist staff to resolve complex or out of policy operation problems.

• Assist in the interview and hiring process for potential candidates.

• Schedule and conduct staff meetings.

• Responsible to meet department productivity and quality goals.

• Communication and being a focal point of dissemination of information from management to team and vice versa.

2009-2011 NIKAR G.P.

Quality Control Engineer

• Develop written procedures for quality control/quality assurance.

• Establish and maintain procedures to develop standard documentation for construction works and quality control and assurance for the projects.

• Respond to all customer quality concerns. Identify root causes of problems and implement corrective actions.

• Provide training and technical assistance to production personnel with regard to inspection methods, use of inspection equipment and engineering drawing interpretation.

2008-2011(part-time) Tsafos Brothers G.P. Construction

On-Site Engineer

• Inspection of the construction sites.

• Responsible for timely and correct completion of all activities on the site.

• Responsible for plans and designs for any digs on construction sites.

EDUCATION

• Ph.D. in Mining and Metallurgy Engineering, National Technical University of Athens, 2010

Dissertation Title:“Development of Ni-Fe thin film coated Cu wires and creation of a magnetic field sensor”

• Master in Materials Science and Engineering, National Technical University of Athens, 2007

• Master in Mining and Metallurgy Engineering, National Technical University of Athens, 2005

SKILLS

• Microsoft Office

• AutoCAD

• Adobe Photoshop

• SAP Business Management Software

LANGUAGES

• Greek (Native)

• English (Certificate of Proficiency)

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