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Human Resources Professional

gilbert, AZ, 85298
September 19, 2008

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Proactive, results-oriented human resources professional with well-rounded human resources generalist background. Dedicated professional with outgoing personality, exceptional leadership and administrative skills. Excellent communicator and team builder who works well with diverse groups at all levels.


4/2007 – Present Omni Tucson National Resort Tucson, AZ

Director of Human Resources, 250 Associates, 280 rooms

 Oversee the entire Human Resources function for this 4-star, 4-diamond Golf Resort & Spa. Currently undergoing a 92 million dollar renovation.

 Recruit all exempt & hourly Associates.

 Executive Committee Member.

 Conduct and coordinate all managerial development trainings, new Omni team member orientations, TIPs, sexual harassment, CPR and OSHA annual mandatory classes.

 Responsible for roll out & administration of the annual Associate Engagement Survey and action plans.

12/2005 – 4/2007 Embassy Suites Phoenix Airport Hotel Phx, AZ

Human Resources Director, 104 Associates, 229 rooms

 Assisted in management changeover for various properties within company.

 Conducted HR audits.

 Recruited all exempt and hourly associates.

 Administered benefits, open enrollment meetings, Remington trainings, Hilton required programs, OSHA, sexual harassment.

 Task force member assisted and administered company policies & procedures for multiple Hilton, Sheraton, Crowne Plaza and Remington branded hotels.

 Trained new company HR Directors.

7/2004- 10/2005 New York’s Hotel Pennsylvania New York, NY

Director of Human Resources, 475 Associates, 1705 rooms

 Successfully implemented employee recognition programs.

 Responsible for all Human Resources functions as well as payroll.

 Recruit all exempt, non-exempt and union employees.

 Administer benefits, conduct orientation and open enrollment meetings.

 Executive Committee Member.

 Manage daily labor relations efforts within union environment.

 Monitor Worker’s Compensation and disability claims.

 Plan all employee events and trainings.

3/2004 – 7/2004 Holiday Inn Somerset Somerset, NJ

Human Resources Manager, 100 Associates, 284 rooms

 Responsible for entire Human Resources function and payroll.

 Recruited all managerial and non-managerial employees.

 Administered benefits, conducted orientation and open enrollment meetings.

 Delivered training programs including new hire orientation, TIPs, sexual harassment, CPR and Q12.

8/2003- 3/2004 Radisson Hotel JFK JFK Airport, NY

Director of Human Resources, 125 Associates, 389 rooms

 Responsible for entire Human Resources function and payroll.

 Conducted new hire orientations and “Yes I Can” trainings.

 Recruited all managerial, non-managerial and union employees.

 Administered benefits and conducted open enrollment meetings.

 Responsible for all labor relation issues and disciplinary actions.

 Member of Executive Committee.

8/2002 – 8/2003 New York, NY

Vice President of Executive Recruitment

 Recruited and placed hospitality executives.

 Worked closely with clients to place the “perfect fit” candidate

 Developed company web site.

5/2000 – 8/2002 New York Cruise Lines, Inc. New York, NY

Director of Human Resources, 600 Associates

 Administered all 401(k) and Health & Welfare plans.

 Recruited exempt, non-exempt and union employees for five yacht, sightseeing and ferry companies.

 Member of Executive Committee.

 Handled all labor relations and unemployment issues.

 Resurrected “Employee of the Month” and “open door policy”.

 Responsible for worker’s compensation, disability and Jones’ Act claims.

 Planned all employee events, new hire orientations and trainings.

1/1991 -5/2000 Ramada Plaza Hotel JFK Airport, NY

Assistant Director of Human Resources, 235 Associates, 475 rooms

 Coordinated and conducted employee training programs. Developed specialized training classes for departmental needs within Ramada guidelines.

 Initiated employee activities, staff recognition awards, employee of the month program, and monthly newsletter.

 Member of the first response management team aiding in the “TWA Flight 800” tragedy. Worked with various governmental agencies including the NSTB, FBI, NYC Mayor’s office, NYS Governor’s office, Secret Service and White house officials to ensure the privacy, comfort and the well being of the victims’ families. At the same time ensure the welfare and good mental health of our employees.

Night Manager and Guest Service Manager

Assistant Executive Housekeeper


1990-1992 Nassau Community College Garden City, NY

 Hotel/Restaurant Management

1986-1988 College of Staten Island Staten Island, NY

 School of Business Management


Microsoft Word, Excel, PowerPoint, Oracle, Kronos WFC, Ceridian HRIS, E-Time, ADP PCPW, Timesaver, Fidelio, Epitome and various Hotel PMS systems.

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