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Customer Service High School

Clifton, NJ
August 12, 2012

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Lisa A. Hurley

**** ******** *****

Freehold, NY 07728

Home: 732-***-****


Summary: After returning to the work force from taking time off to raise my daughter, I have learned the current technologies of the 21st Century to carry out my responsibilities accordingly. I am now seeking to return to work in either Human Resources and/or Payroll Services. I have the ability to multi-task senitive information and can meet deadlines in a proper manner as I did previously.


2008 – Present Casher

Shoprite – Marlboro, NJ

- Work on the express line based on my ability to work quickly with customers by using the technology that I have learned in training.

- Work as a regular cashier.

- Provide quality customer service to consumers.

- Will request for additional responsibilities during down time.

- Will come in on my days off to work in HEBA when needed.

2007 – 2008 Cashier

Target – Manalapan, NJ

- Hired temporally for the holiday season.

1996 – 1997 Payroll Processor

Citigroup (f/k/a Soloman Brothers) – New York, NY

- Provided services and research to over 2,000 employees

- Processed new hires’ paperwork and termination paperwork for a number of branches.

- Process time sheets for the branches, which were scanned into payroll system.

- Calculated time sheets for hours employees worked (inclusive of calculating any retro salary due).

- Made salary changes.

- Processed tax forms (federal, state, and city taxes for exemption status).

- Handled and set up any garnishment and other payroll deductions.

- Made changes and corrections to payroll; handled and researched any payroll problems.

1991 – 1996 Payroll Processor

Wells Fargo Bank (f/k/a Wachovia Bank f/k/a Prudential Securities, Inc.)

New York, NY

- Provided services, research and filings to over 5,000 home office employees.

- Processed new hires’ paperwork and termination paperwork for a number of branches.

- Processed and input exemption status forms (federal, state, and city taxes for exemption status).

- Processed, input and calculated any changes, retro pay and/or manual checks for terminations, new hires, salary changes and vacation pay.

- Set up special payroll deductions (i.e. garnishments and taxes levied with supervisory approval).

- Balanced and proof read payroll (5) days prior to pay date; applied changes (if needed).

1988 – 1991 Assistant Payroll Processor

Holiday Temporary Services – New York, NY

- Provided customer services, research and filings to over 1,000

temporary employess.

- Processed time sheets for the temporary employees that were sent to


- Processed any retro pay, salary changes, tax forms (federal, state and

city taxes for exemption status), garnishment deductions,

unemployment forms and W-2 requests.

1986 – 1988 Payroll Processor

IDC Services – New York, NY

- Processed payrolls for film and television crews.

- Worked with unions on payrolls.

- Processed paperwork for new hires, terminations, leave of absences, garnishment, salary changes, unemployment, tax levies, vacation, retro payand W-2s.

- When payrolls came in late, would work through the night to process payrolls as per union rules and schedules.

- Had to keep up with new union rules and changes in union rules. Each union had different pay rates and schedules.

- Worked on films such as Ishtar, Dirty Dancing and Planes, Trains and Automobiles. Furthermore, worked on television shows such as The Cosby Show and the The Equalizer.

1978 – 1986 Account Representative

Bank of New York, New York, NY

- Worked in the Demand Deposit Accounting Department (“DDA”).

- Balanced (manually) Public Administrator Accounts (individuals who died with no wills in place).

- Opened and closed manually checking accounts for employees of the Bank.

- Manually placed “Stop Payments” on checks.

- Sent out bank statements fo bank clients.

EDUCATION Tottenville High School – Staten Island, NY

High School Diploma

REFERENCES Furnish upon requested

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