Customer Service Leader Seeking Remote Role
Resume:
Amy E. Gilman
Springfield, Oregon 97478
Education 1991-1996 Northwest Christian College
Interdisciplinary Psychology
JCPenney 2022-Current Sales Floor Manager of Home Dept and Kids. Sales Associate for 1 year.
Sales Floor Manager November 2023. Responsible for all second Level merchandise, setting floor. Responsible for training, and Mentoring associates. Fast moving sales floor.
10/2022-2023 Agnes Stewart Middle School
Family Resource Coordinator for middle school youth and their families. Working as a piece of the puzzle setting every student up for success. Building relationships with students, teachers, and in the community to be the best possible resource. I have worked with students one on one helping with homework or mentoring. I follow up with student when attendance is not at its best for success. I am a team player. If there is a need I do my best until I can find some solutions. I work hand and hand working as a team player with administration, teachers, and families. I have been developing a plan for a mentorship with our students.
6/21/2021-10/2022 Evergreen Assistant Living
Life Enrichment Director; planning activities, implementing, and Making a monthly calendar for 65 elderly residents. Finding new Outlets for residents to continue loving life. I have enjoyed this Position getting to know each resident, building relationships and Showing them I care.
2019-6/17/2021 Douglas Gardens Elementary Librarian Duties: learning computer system, checking out/ in student books, ordering new books, communicating with teacher and students, lesson plans, teaching computer skills/tools, projects, read alouds, being creative.
Developed a library bunch for 4th graders to have a positive experience; something to work towards if they were having a difficult time in school. Communicaticating with teacher/student and parents if books were missing; collecting funds if required. 2016-2019 Douglas Gardens Elementary Behavioral Education Assistant Duties:Worked with students K-5, building relationships,
accountability and stability. One on one with students at times; kindergarten students with a history of running from tasks. Small group leader. Followed students for assistance to cafeteria, recess, classroom if they were needing assistance. 2008-2012 Director of Middle School Youth Northwood Christian Church Duties; Mentor, lead, grow youth to be confident, strong individuals. Organize youth events, encourage and appreciate volunteers. Volunteer lead for fundraiser concession stand at Matthew Knight Arena
1998-2009 Eugene Gastroenterology Consultants
Duties; collection department, working daily with Physician and Patients accounts. Communicating with patients with insurance. References Upon request
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