Aspiring IT Support Technician with Networking Foundations

TYLER MINTER

Hillsboro, OH *****

***********@**********.*** 330-***-****

PROFESSIONAL SUMMARY

Motivated and disciplined professional transitioning into Information Technology with a strong foundation in networking, systems support, and security. Proven history of reliability, hands-on problem solving, and teamwork in high-stakes environments. Skilled at learning new technologies quickly, supporting technical operations, and maintaining rigorous safety and quality standards. Seeking an entry-level IT support, help desk, or technician role where I can apply my technical training and strong work ethic to support system stability and end-user satisfaction.

TECHNICAL SKILLS

- Networking & Systems: TCP/IP, DNS, DHCP, LAN/WAN, basic routing & switching

- Hardware: PC assembly, hardware troubleshooting, cable management, endpoint setup

- Software & Tools: Windows 10/11, Microsoft Office, Active Directory (basic), Linux

(basic), remote desktop tools

- Other Skills: Forklift operation, OSHA safety compliance, documentation, troubleshooting under pressure

- Typing: 30 WPM

EDUCATION

Associate of Applied Science in Information Technology and Networking (With Honors) DeVry University – Lisle, IL Graduation: April 2025 Relevant Coursework: Networking Fundamentals, Windows Server, Technical Support Principles, Cybersecurity Basics

CERTIFICATIONS

- Forklift Certification (Standard & Combi)

- Train the Trainer

- Ohio Driver’s License

- (Pursuing) CompTIA A+ Certification – Expected Late 2025 PROFESSIONAL EXPERIENCE

Truss Builder / Saw Operator / Forklift Driver

Ohio Valley Truss – Hillsboro, OH June 2023 – Present

- Assembled wood trusses based on precise blueprint specifications, interpreting detailed diagrams to ensure quality and structural integrity.

- Calibrated and operated Alpine and band saws for accurate cuts, preventing material waste and supporting efficient workflow.

- Regularly inspected tools and machinery, performing routine preventive maintenance and escalating repair needs to minimize downtime.

- Worked with a team in high-paced production environments requiring communication and synchronization—transferrable to IT support teams.

- Maintained records of production output and safety logs, highlighting data-entry accuracy and attention to detail.

- Used sit-down and stand-up forklifts to transport materials safely across large warehouses, demonstrating strong spatial awareness and safety compliance. Blender / Pellet Mill Operator

TIMBERTECH/AZEK – Wilmington, OH March 2022 – January 2023

- Monitored pellet production through HMI interfaces, adjusting settings to meet specification and optimize material output.

- Conducted troubleshooting of mechanical issues involving temperature sensors, flow blockages, and system alarms, applying logic and problem-solving skills.

- Performed material quality checks, maintained detailed logs of operations, and reported anomalies to engineering teams.

- Ensured consistent throughput and minimized downtime by staying proactive with filter changes and system calibration.

- Worked independently during off-hours and swing shifts, trusted to uphold performance and safety standards without supervision.

Combi Forklift Driver

TIMBERTECH/AZEK – Wilmington, OH February 2021 – March 2022

- Transported high-volume raw materials, ensuring timely delivery to production lines and careful handling of fragile or flammable materials.

- Recorded load details, performed silo inventory checks, and entered data into internal systems.

- Operated heavy machinery including grinders, shredders, and regrind machines while following SOPs and PPE guidelines.

- Conducted safety inspections, documented potential hazards, and assisted in monthly compliance audits.

- Supported logistics teams with dock scheduling and bill-of-lading documentation. MILITARY BACKGROUND & AWARDS

United States Marine Corps – Multiple Deployments (Honorable Discharge)

- Trained and deployed as a Military Working Dog handler for patrol, narcotics detection, and explosives detection missions across domestic and overseas bases.

- Collaborated with law enforcement, security forces, and intelligence personnel, participating in high-stakes operations requiring discretion and precision.

- Maintained detailed canine health and activity logs, completed mission briefings and after- action reports using secure communication channels.

- Promoted teamwork, discipline, and leadership while performing duties under physically and mentally demanding conditions.

- Conducted anti-terrorism and base security patrols, supporting daily safety of thousands of personnel and assets.

- Gained extensive training in situational awareness, emergency response, and equipment readiness—skills that translate to IT system monitoring and issue escalation. Decorations and Honors:

- Iraq Campaign Medal

- Global War on Terrorism Service Medal

- Marine Corps Good Conduct Medal

- Sea Service Deployment Ribbon

- National Defense Service Medal

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