Aspiring Cybersecurity Professional with Customer Service Expertise

MABEL QUAICOE

Columbus, OH • 614-***-**** • **************@*****.***

Professional Summary

Dedicated and detail-oriented customer service professional with 6+ years of experience in fast-paced environments. Currently pursuing a degree in Cybersecurity while working toward CompTIA A+ certification. Strong multitasker with excellent communication skills and a growing foundation in IT and network security.

Core Skills

• Customer Service & Guest Relations

• Cash Handling & POS Systems

• Food Preparation & Kitchen Operations

• Food Safety & Sanitation

• Team Collaboration & Training

• Microsoft Excel & Word

• Cybersecurity Fundamentals (In Progress)

• Building Firewall Systems (Hands-on Learning)

• CompTIA A+ Certification (In Progress)

Professional Experience

Cashier / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present)

• Deliver excellent customer service and resolve issues efficiently

• Handle high-volume cash and card transactions accurately

• Train new employees on systems and procedures

• Maintain sales records and assist with daily reconciliation

• Ensure clean and organized workspace

Cook - Evelyn’s Table LLC (2018–Present)

• Prepare and cook meals with consistency and quality

• Manage multiple orders in fast-paced environment

• Maintain sanitation and food safety standards

• Assist with menu development and dietary needs

• Conduct equipment safety checks

Education

Cybersecurity Degree (In Progress) – Starting Summer 2026 Columbus State Community College – Columbus, OH

Culinary Arts (Some College)

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