Operations & Compliance Specialist with 25+ Years Experience

LLOYD M. ROBERTS

Columbus, OH • [614-***-****] • [*********@*****.***]

PROFESSIONAL SUMMARY

Operations and documentation specialist with 25+ years of experience in order processing, inventory control, compliance-driven workflows, and excellent customer service communication. Strong background in healthcare-adjacent, purchasing & ordering, insurance-style verification logic, and cross-department coordination. Known for accuracy, reliability, and disciplined process execution. I am skilled in Microsoft 365, ERP systems, JobBOSS, WMS, SOP, and remote support tools. Certified in SQF, Quality Management, and Six Sigma White Belt methodologies. CORE SKILLS

• Excellent Customers Service Communication & Vendors

• Healthcare Documentation & Verification

• Order Processing & Purchase Orders

• Inventory Control & Min/Max Systems

• Compliance & Regulatory Accuracy

• ERP / JobBOSS / WMS / Microsoft 365

• Remote Support & Digital Communication

• Vendor Coordination & Customer Service

• Process Improvement & SOP Execution

PROFESSIONAL EXPERIENCE

LifeLine Mobile — Purchasing & Inventory

Columbus, OH 2024–2026

• Process purchase orders and documentation for medical equipment used in mobile healthcare units.

• Verify pricing, availability, and delivery timelines with vendors; maintain complete documentation for compliance.

• Maintain accurate inventory levels using min/max controls to prevent shortages and ensure timely patient service.

• Review receiving documentation and update internal systems for accuracy and traceability.

• Coordinate with internal teams to ensure equipment meets operational and regulatory requirements.

Universal Transportation Systems — Bus Operator

Columbus, OH 2023–2025

• Maintained compliance with state safety regulations and documentation requirements.

• Communicated professionally with students, families, and school staff.

• Performed daily inspections and maintained accurate logs. Global Meats Distribution — Owner/Driver

Multi-State Operations 2010–2024

• Created and fulfilled purchase orders, managed inventory, and maintained documentation for multi-state distribution.

• Built and maintained vendor relationships, ensuring accurate orders and timely deliveries.

• Managed customer service, billing, and compliance with transportation and food safety standards. Ernest Concrete — Concrete Operator

Columbus, OH 2017–2022

• Maintained accurate delivery documentation and communicated with contractors regarding order requirements.

• Performed fleet inspections and maintained compliance logs. Columbus City Schools — Bus Operator

Columbus, OH 2013–2017

• Ensured safe, compliant transportation and maintained daily inspection records. Sunrise Foods Inc. — Warehouse Associate

Columbus, OH 2008–2012

• Processed purchase orders, tracked inventory, and prepared shipments.

• Completed bills of lading (BOLs), organized LTL shipments, and maintained documentation accuracy.

• Communicated with leadership regarding supply status and order discrepancies. SELECTED ACHIEVEMENTS

• Opened 71 new stores for Steve & Barry’s, managing logistics and fixture distribution.

• Earned Employee of the Month in a 1.2M sq. ft. facility for leadership and service.

• Co-owned and operated a multi-state distribution business.

• Founded and operated a residential construction company. EDUCATION

MBA – International Business BBA – Operations Management AABA – Business Administration CERTIFICATIONS

• SQF Practitioner

• Quality Management

• Six Sigma White Belt

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