Dynamic Customer Service & Training Specialist

Nehema Obika

Canal Winchester, OH ***** +1-616-***-**** **************@*****.***

Professional Summary

I like to think that I have a Dynamic customer service skill with over 2 years of relevant experience in training, cash handling, and assembly. I demonstrated skill in problem solving, effective communication, and organizational management in fast-paced environments. I’m adept at engaging with customers, managing transactions, and operating basic computer systems including Windows.

Willing to relocate: Anywhere

Work Experience

Material Handler/Trainer

GEODIS Columbus, OH

September 2023 to May 2025

I led hands-on training sessions, teaching essential skills and safety protocols to new team members while ensuring clear communication and understanding of procedures. I maintained attention to detail and accuracy in all material handling and documentation tasks as needed

and I assisted team members when needed, at the best of my abilities. Assembly Line Worker

Shiseido Groveport, OH

June 2023 to September 2023

I was in charge of assembling products efficiently, ensuring accuracy and quality control while making sure it maintained organizational standards and met productivity goals in a fast-paced environment. Cashier and Customer Service

McDonald's Cincinnati, OH

May 2021 to December 2021

I provided professional and courteous customer service, resolving issues and answering questions promptly while accurately processing transactions and handled cash as I maintained attention to detail and accuracy. Education

Nursing (Senior high school education)

Northwest High School Cincinnati, OH

September 2021 to May 2022

Skills

Warehouse experience Client interaction via phone calls Basic math Organizational skills Toddler Care Classroom management Computer Skills Food Service Host/Hostess Cash Handling Communication Skills Writing Skills Math Experience with children Typing Phone etiquette Teaching Babysitting English Front desk Cashiering Restaurant experience Hospitality Time management Childcare Custodial experience Windows Guest services Computer operation Computer literacy Customer Service Public Speaking Classroom experience Early childhood education

Languages

English - Expert

Multilingual

Swahili - Intermediate

French - Expert

Additional Information

Authorized to work in the US for any employer

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