Operations and Administrative Professional with Customer-Driven Focus

Lasheena Holmes

**************@*****.*** SUGAR LAND, TX, US 346 - 496 - 8337

WORK HISTORY

Admitting Registrar at St. Joseph Medical Center

****-**-** - ****-**-30(2 Year(s))

Provided clinics and other departments with detailed paperwork on patients

Interviewed patients, obtained and recorded demographics and financial information

Ensured insurance eligibility, performed pre-cert authorization, calculated and collected patient portion at time of service

Supervisor at Kellogg Brown Root

2006-04-01 - 2007-03-31(1 Year(s))

Supervised military personnel within the laundry departments

Managed the incoming and outgoing laundry for multiple units

Assured that uniforms, personal garments, and other washables were washed, folded and returned

Sales Specialist at Lowe s

2005-06-01 - 2006-01-31(1 Year(s))

Sold large specialorder items inside the store meeting and beating sales quotas by almost 40

Demonstrated excellent salesmanship, problem solving and negotiation skills

Gained excessive knowledge of equipment functions, material use, and tools used

Sales Representative at Pitney Bowes

2004-08-01 - 2005-03-31(1 Year(s))

Communicated, and negotiated with large and small business owners selling postage meters

Teacher Attendant at New Directions

2001-09-01 - 2004-05-31(3 Year(s))

Monitored children, prepared them for GED testing, and supervised their recreational activities

Cashier at Kristy s Fried Chicken

2000-01-01 - 2000-12-31(1 Year(s))

Welcomed customers when they entered the establishment

Operated a cash register by inputting item codes, and calculated customers bills

Substitute Teacher at St. Tammany Parish School Board

1995-01-01 - 1997-01-31(2 Year(s))

Assisted students with assignments, monitored their actions, taught lessons, and documented necessary incidents or accidents

EDUCATION

Covington High School - High School

Graduated 1970-01-01

High School Diploma

Southeastern University of Louisiana - Bachelors Degree

Graduated 1970-01-01 Undergraduate

SKILLS

customer service, 25 years computer/clerical, 20 years management, 4 years collections, 4 years time management, 10 years create spreadsheets, 3 years

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