Dynamic Bartender and Service Leader with Cash Handling Expertise
Resume:
Jasmine Mills
Houston, TX *****
**************@******.***
Willing to relocate: Anywhere
Work Experience
Shift Lead/Bartender
**** ******** ****** *** ***-Houston, TX
December 2023 to March 2025
• Supervising bar staff
• Assists in the scheduling of all bartenders and cocktail servers
• Complete inventories
• Providing friendly and attentive service, and ensuring guest satisfaction
• Mixing and serving a variety of alcoholic and non-alcoholic drinks, including cocktails, beer, and wine
• Maintaining bar inventory, including liquor, beer, and other supplies
• Handling cash transactions, balancing cash drawers, and recording sales
• Keeping the bar area clean and organized, including washing glasses and utensils
• Verifying the age of customers and monitoring their alcohol consumption
• Fulfilling special drink requests and responding to customer complaints
• Training new staff members, if required
• Assisting with room service requests, posting drink coupon tickets, and ensuring accurate cashier reports
Bartender/Server
Diana American Grill-Houston, TX
May 2022 to November 2023
• Managing inventory
• Verifying age
• Maintaining the bar
• Complying with safety and sanitation policies
• Maintaining quality and service standards
• Resolve customer complaints
• Food safety
• Handle a high volume of customers regularly
• Fine Dining
• Greet guests
•Curate tasteful alcoholic beverages
Customer Service Representative - Call Center (Remote) Ansafone Contact Centers-Remote
August 2021 to May 2022
• Email Management Support
• Live Chat Messaging
• Automated Interactive Voice Response (IVR)
• Basic Answering and Appointment Service
• Social Media Monitoring and Support
• Commercial Emergency Dispatch
• Sales and Product Support
• Tier 1 Technical Support
• Member Services
• Direct Response Marketing Campaigns
• Customer Satisfaction Research
• Lead Capturing and Nurturing
Cashier/Server
Korny Vibez-Houston, TX
May 2021 to January 2022
• Responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment
• Attending to diners before, during, and after their meals by helping them place, receive, and pay for their orders
Store Greeter
American Furniture Warehouse-Houston, TX
July 2020 to April 2021
• Ensuring guests are greeted when they enter the store and providing directions or information to customers to ensure they find the products they are looking for Cashier
Kroger Stores-Houston, TX
April 2020 to December 2020
• Collect cash, checks, and credit card payments from customers
• Make change accurately and efficiently
• Issue receipts to customers
• Deal with returns and refunds as necessary
• Maintain cash control over register drawer and verify amounts are correct
• Answer customer questions as they arise
• Calculate customer bills through cash register ringing
• Help with other tasks as needed including managing shelves, tracking inventory, and keeping the store clean
Education
High school diploma
Hawthorne High School
August 2015 to June 2019
Skills
• Customer service
• Beer knowledge
• Kitchen Experience
• Good communication and writing skills
• Training & development
• Tutoring
• Critical thinking
• Technical support
• CRM system proficiency
• CRM software
• Inventory management
• Cashiering
• Organizational skills
• Management
• Greeting customers
• Guest relations
• Host/Hostess
• Teamwork
• Spirits experience
• Clean workspace maintenance
• Food Safety
• Cash register
• Bartending
• Communication skills
• POS systems
• Live chat
• Attention to detail
• English
• Wine knowledge
• Marketing
• Hospitality
• Time management
• Inventory Control
• Research
• Judgement and decision making
• Maintaining an organized workspace
• Food Production
• Presentation skills
• Good cash handling skills
• Sewing
• Food Handling
• Typing
• Cash handling
• Quality Assurance
• Food Preparation
• Fine dining experience
• Computer Skills
• Basic Math
• Sanitation procedures
• Good mathematics skills
• Bar cleaning
• Food handling
• Supervising experience
• Math
• Cooking
• Pricing
• Computer skills
• Food service cashier experience
• Bar supply restocking
• Time management skills
• Restaurant experience
• Serving
• Quality assurance
• Upselling
• Beverage preparation
• Strong customer service skills
• Organizational Skills
• Food Service
• Cocktail experience
• Casual dining experience
Languages
• English - Fluent
Certifications and Licenses
Driver's License
July 2020 to June 2029
Food Handler Certification
June 2024 to June 2026
TABC Certification
June 2024 to June 2026
ServSafe Alcohol Certification
TABC Certification
Food Safety Certification
Pallet Jack Certification
ServSafe
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