Experienced Office Administrator, Writer & Virtual Assistant
Resume:
Hollie Braden
************@******.**
Summary of Qualifications:
Experienced Executive Administrative Professional – Remote & Hybrid
Real Estate & Medical & Legal
Multi-Office Management / Office Project Management- PMO
Bookkeeping
Client Liaison
Property Management
Scheduling
Freelance / Content Writing
Social Media Management
Logo Design
Maintains Professional Image
Advanced Multitasking & Organizational Skills
Develops & Maintains Comprehensive Organizational Systems
Implements Smooth & Efficient Team/Admin Protocols Remotely
Learns computer programs quickly & efficiently
Microsoft Office: Word, Excel, PowerPoint,
QuickBooks
Canva, Adobe Express
MLS, BrokerMint
Experience:
Founder, Remote Administrative Services LunaAuroraMedia.com Present
Remote Executive Administrative Services
PMO- Office Project Management / Office Management, SOP Development
Bookkeeping
Client Liaison
Digital File Maintenance & Archival
Research & Reporting
Personal Assistance & Scheduling
Writing: Content Writing, Freelance Articles, Copywriting
Social Media Management, Logo Design, Marketing Assistance
Transcription & Data Entry
Remote Real Estate Brokerage Administrator DL Realty 2021 – 2025
Executive Administrator for Top Performing Real Estate Brokerage Remote Real Estate Brokerage Administrator DL Realty 2021 – 2025 continued
As the Broker’s only Administrative employee, I assisted in the Brokerage’s initial set up & office procedure development & implementation
PMO Office Project Management, SOP & Document Development
Process & Assist with Real Estate Transactions – High Volume
Bookkeeping & Payroll – QuickBooks
P&L Reports
Managed Operations of Brokerage
Recruiting & Growth Strategy Presentations
HR & On Boarding of New Agents & Ongoing Training of all
Excel Spreadsheet creation for productivity & goal setting
Event Coordination- community & office events
File Management Hard Copy & Digital Archival via BrokerMint
Online Presence Management: Social Media Accounts, Liaison with Web Developers, Maintenance of MLS
Scheduling & Travel arrangements
Remote Assisting Broker in Administrative tasks
Assist with marketing ideas, strategies & implementation
Held Staff Zoom Meetings
Skills: Bookkeeping · SOP Development · Project Management · Social Media Management · Web Content Creation · Interviewing · Social Media Marketing · Digital File Archival · BrokerMint · Digital Photography · QuickBooks · Microsoft Excel · Microsoft PowerPoint · Real Estate Brokerage Administrator · Analytics
Remote Real Estate Brokerage Administrator ReMax Cornerstone 2019 – 2022
Real Estate Office Manager - Commercial, Residential & Rentals
Process Real Estate Transactions
Bookkeeping – Commissions, Rental Payments, A/P
Property Management- Lease management, Services Coordinator, Oversee Rental Preparation after move out, Property Owner/Tenant Liaison, Collect Distribute Rental Payments, Process Final Deposit Returns
Account & File Maintenance
Social Media Management
Overall office management- Order supplies, customer service, etc.
Assist Agents Remotely with Administrative Tasks
Report Production of Agents
Post Listings, Assist with Open Houses,
Skills: Real Estate Brokerage Administrator · Bookkeeping · Account Management · Property Management · Productivity Tracking · Social Media Marketing · Residential Real Estate · Corporate Real Estate · File Compliance Management · Event Coordination · MLS Remote Administrative Assistant Law Firms: KJ Family & Ridel Personal Injury 2009-2019
Provided Remote Administrative Support for Legal Firms -Family & Personal Injury
Request medical records from healthcare facilities, insurance companies, witnesses & corporations
Maintain client files
Correspond with Attorneys, medical facilities & clients on behalf of firm. Document accordingly.
Billing for Guardian ad Litem services
Billing to Clients
Draft Legal Documents in Preparation for Filing
Skills: Legal Administrative Support · Remote Assistant · Client Liaison · Project Management · Legal Billing · Legal Document Preparation · Bookkeeping · Digital File Archival · Medical Remote Senior Writer Mile Marker Media 2012 – 2024
Research and write articles about collectible antiques and other subject matter to be published in monthly magazine
Article authorship with accompanying photography
Advertising Sales & Writing
Reported on live music events & artists
Skills: Journalism · Photography · Freelance Writing · Interviewing · Web Content Writing · Writing for Print · Editing · Copywriting · Research Skills Administrative Director Remote- Alabama American Medical Works 2012-2015
Hired as Office Manager May 2012 and promoted to Administrative Director by August
Responsible for overseeing the openings of all 3 locations in Montgomery, Auburn and Dothan including scouting office locations, purchasing furnishings and medical supplies, recruiting, interviewing and hiring administrative support staff and overseeing daily operations of said locations.
PMO-Facilitation collaborations, Assigning Roles, Ensuring Compliance, Tracking Progress, SOP, Boosting Productivity, Recruiting & Interviewing, Location Scouting, Contract/Lease Negotiations
Scheduling for CEO, General Office Appointments
Route & Assign Workload Traveling Nurses
Managed and delegated various tasks to support staff.
Report Directly to CEO-Compiling research reports & Executive Assistance
Act as corporate liaison to corporate clients and contractors.
Create and maintain employee files for HR performance evaluations.
Assisted in creation of practice management strategies. Skills: Medical Office Administrator · Bookkeeping · Account Management · Office Project Management/PMO · Virtual Assistant to CEO · Employee & Patient File Management · Scheduling · Contract Negotiations· Interviewing · Research & Reporting · SME · Client Liaison Executive Assistant to Jill - Contract Weddings by Jill 2009 -2010
Event Assistant to One of the largest and most successful upscale wedding planners in AL
Scheduled appointments with brides
File Management for each bride's events with fabric samples, vendor information, event design and layout, budgeting information, etc.
Assisted with the event ensuring each wedding and reception was elegant and smoothly executed.
Contacted, scheduled vendors
Assisted with floral arrangements and event design preparation and setup
Client Liaison
Office Administrative tasks
Skills: Event Coordination · Floral Design · Vendor Contracts · Client Liaison · Vendor Management · Planning Budgeting & Forecasting – Project Management Transcription – Contract AL Orthopedic Specialists 2008-2009
Transcribed Surgeons’ recordings into Medical Files
Data & File Archival
HR Recruiting Assistant - Contract Hyundai Motor Manufacturing 2007 - 2008
Assisted Recruiter with Resume screening process
Main point of contact for Applicants
Scheduled phone screens & in person interviews
Made travel arrangements for out of state applicants
Maintained weekly department update reports
Provided administrative support to recruiters and HR staff Skills: Recruiting · Travel Arrangements · Global Talent Acquisition · Interviewing · Scheduling Management · Taleo
Secretary - Contract City of Montg. Community Development Department 2006-2007
Acted as department Secretary & Office Assistant
Trained in Davis Bacon Act Rules & Regulations
Conducted on site interviews to assure proper payment to city contractors
Reviewed all payrolls of city contractors
Created and implemented new department filing system
Prepared various spreadsheets and reports for department staff
Provided administrative support to department staff including data entry, correspondence, receptionist duties, filing, etc.
Lead CSR for AL & GA Bruister & Associates 2001- 2006
Routed and assigned over 100 daily work orders for techs in Alabama & Western GA
Dispatched technicians to assigned jobs
Managed & trained regional CSRs
Noted accounts 3x daily
Customer Service
A&R & Marketing Asst /Promoting Gump Beats Productions Record Label 2001-2003
• Promote Artists, Albums, Venues & Events
• Scout & Recruit new artists
• Act as liaison between artists & label
• Assisted with marketing ideas and design
Education
Troy University 2002-2006
References
Jeff McCormick, CEO American Medical Works 865-***-**** Dustin Ledbetter, CEO Broker DL Realty 334-***-**** LeKisha Boswell, Beasley, Allen Law Firm 617-***-**** Skills
• Bookkeeping
• SOP Development
• Project Management (PMO)
• Social Media Management
• Web Content Creation
• Digital File Archival
• BrokerMint
• QuickBooks
• Microsoft Excel
• Microsoft PowerPoint
• Real Estate Brokerage Administrator
• Account Management
• Property Management
• Productivity Tracking
• File Compliance Management
• Event Coordination
• MLS
• Legal Administrative Support
• Remote Assistant
• Client Liaison
• Legal Billing
• Legal Document Preparation
• Medical Office Administrator
• Virtual Assistant to CEO
• Employee & Patient File Management
• Scheduling
• Contract Negotiations
• Research & Reporting
• SME
• Floral Design
• Vendor Contracts
• Vendor Management
• Planning Budgeting & Forecasting
• Transcription
• Recruiting
• Travel Arrangements
• Global Talent Acquisition
• Taleo
• Journalism
• Photography
• Freelance Writing
• Writing for Print
• Editing
• Copywriting
• Research Skills
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