IT Professional with Diverse Tech & PM Skills

Rakesh Singh

Hilliard, OH *****.**********@*****.*** 419-***-****

* IT PROFESSIONAL *

IT Professional. Strengths include an extensive background in customer service, project management, detailed research, and training. Ability to troubleshoot hardware and software on Windows operating systems and an extremely fast learner of new technologies. An effective written and oral communicator with excellent problem-solving skills. Ability to multi-task and maintain accurate attention to detail. A flexible team player willing to get the job done in a timely manner. Experienced with a variety of digital advertising platforms including Google Ads, Facebook Ads, Microsoft Bing Ads, Yahoo Gemini (Verizon Media Native), Outbrain, Redirect.com, and additional native display advertising networks.

TECHNOLOGY SUMMARY

Systems: Windows 7/8/10, Network, Physical & Logical Security, Network Standards & Protocols, Linux

Hardware: Disassemble & Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards & Processors

Software: Microsoft Firewalls, identify types of Malware, Classless IP Addressing

LAN WAN

Virtualization

Installation

Configuration

Adaptability

Active Directory

Delegation

Documentation

Troubleshooting

Safety & Security

Networking

Team management

Firewalls & Antivirus

Technical Support

Routers & Switches

IP Addressing Scheme

VIOP

DNS

DHCP

Disaster recovery

SPECIALIZED TRAINING

Install and implement wireless networks, and various topologies

Setup and configure computer hardware, software, systems, networks, printers and scanners

Diagnose, repair, prioritize, and display problem-solving skills when troubleshooting technical issues

Cloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud Applications

EDUCATION & TRAINING

University of

Bachelor of Accounting

MyComputerCareer, Raleigh, NC Graduation: August 2024

Information Technology Security Administration

WORK EXPERIENCE

Digital Marketing Manager – Sarah Bits LLC March 4, 2014 – Present

Managed multiple digital accounts, including developing, implementing, and optimizing Google Ads, Facebook Ads, and Bing Ads campaigns.

Reviewed and optimized corporate and client websites for organic search engine ranking and tracked visitor performance.

Designed workflows and structures for new clients for SEO and SMO, ensuring full execution.

Guided team in optimizing and managing social media accounts on Facebook, Twitter, Pinterest, Instagram, and YouTube, executing creative campaigns to drive engagement, increase likes, followers, and subscribers.

Worked with international clients from the USA, Canada, UK, Australia, Singapore, Malaysia, and Europe.

Senior PPC Expert - Clearpath Technology Pvt. Ltd December 2010 – February 2014

Created, planned, optimized, and executed Google Ads, Bing Ads, and Yahoo Gemini (Verizon Media Native) campaigns to increase leads, sales, and inquiries in a cost-effective manner.

Communicated with clients via email to understand their requirements and goals.

Coordinated with the design team to create quality landing pages.

Worked with both international (USA, UAE, Singapore) and domestic (India) clients.

NOTABLE PROJECTS

Experienced with a variety of digital advertising platforms including Google Ads, Facebook Ads, Microsoft Bing Ads, Yahoo Gemini (Verizon Media Native), Outbrain, Redirect.com, and additional native display advertising networks.

Worked extensively on Social Media Optimization (SMO) platforms:

Facebook: Set up business pages, managed likes and shares, joined relevant groups, and created engaging posts.

Instagram: Created posts, increased followers, and boosted likes through targeted strategies.

Twitter: Set up accounts, posted content, managed tweets, retweets, favorites, and organized lists.

YouTube: Uploaded videos, increased video likes, views, and subscriber count.

LinkedIn: Managed business profiles to enhance professional networking and engagement.

SEO Experience

On-Page SEO:

Competitor Research, Website Navigation Review, Keyword Research and Density Analysis, Optimization of H1 and H2 Tags, Meta Tag Enhancement, Alt Tag and Hyperlink Optimization, Internal Linking Strategy, Creation and Maintenance of XML/HTML Sitemaps.

Off-Page SEO:

Backlink Optimization, Resolving 404 Not Found Errors, Search Engine Submission, Social Bookmarking, Forum Posting and Commenting, Guest Book Submission, Blog Creation and Commenting with Hyperlinks, Article Submission, Sitemap Submission to Google (HTML and XML), Content Marketing, One-Way Linking, PPT and PDF Submission, Image Distribution and Submission, Profile Creation, Free Classified Posting.

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