CNA/STNA and Support Specialist with Customer Service Skills
Resume:
Alecia True
Columbus, OH *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
STNA/CNA
Clipboard health-Columbus, OH
July 2024 to Present
• Provided direct patient care and assistance with activities of daily living as a State Tested Nursing Assistant (STNA)
• Assisted patients with bathing, dressing, grooming, and toileting to ensure their comfort and well-being
• Monitored vital signs such as blood pressure, temperature, pulse rate, and oxygen levels on a regular basis
• Assisted in transferring patients from beds to wheelchairs or other mobility devices using proper lifting techniques
• Maintained accurate documentation of patient information including medical history, treatments provided, and any changes in condition
Driver
Executive Transportation-Newport, KY
August 2020 to September 2021
Limo driver for cvg airport
Take passengers to and from airport
Amazon Fulfillment Associate
Amazon.com-Cincinnati, OH
January 2018 to November 2019
Pick orders and put them in bins to have the sent down on a conveyor to be shipped out. House Cleaner
Merry Maids-Cincinnati, OH
August 2016 to May 2017
Professionally cleaned houses, and business with proper equipment, or with whatever the customer prefers.
Flagger/Traffic Control
Buckeye Utilities/ AWP-Cincinnati, OH
July 2015 to July 2016
Duties were to set out flagger signs and cones to let drivers know to slow down and to be alert when going through the work zone area so that we can keep everyone safe. Residential Worker- CNA
Deepwood-Mentor, OH
June 2014 to June 2015
I supervised people with disabilities, i helped them with there everyday living routines, like brushing your teeth, putting on clothes, throwing your dirty clothes in the dirty laundry basket, and at shower time i helped with showers, and we do activities during the day like puzzles, coloring, and exercises too.
Cashier/Customer Service
Marc's-Mentor, OH
January 2012 to October 2013
Processed customers orders by ringing them up. Making sure my drawer was the exact amount that was totaled to at the end of my shift. Also restocking shelves and mold cleaning up. Education
High school or equivalent
St Bernard-Elmwood Place High School-Cincinnati, OH August 2010 to June 2011
Upper secondary education
Some college
Skills
Route driving Attention to detail Call light response (emergency response procedures) Residential Cleaning Microsoft Excel Medical records Computer Skills Point-Click Care Reality orientation (health monitoring and safety measures) Skincare Customer Service Safe lifting practices Hair care Gait belt Urinary drainage unit Acute care Patient observation QuickBooks Nursing Direct support Healthcare privacy protection Hospital experience Pallet Jack Nursing home experience Patient monitoring Microsoft Office Cooking Senior care Critical care (emergency response procedures) Nail care Picker Packer Bed linen changing Hazard identification and correction End-of-life care Visual inspection for quality control Home Care Horticulture Patient interaction Organizational skills Laundry Microsoft Word Sales Caregiving Meal preparation Medical terminology Warehouse Associate Vital signs Basic life support Call Center Assisted living Heavy lifting Health promotion (health monitoring and safety measures) First aid Hospice Patient care Home health Van driver Data Entry Care plans Driving Pain management Isolation techniques (health monitoring and safety measures) Safe patient lifting practices Warehouse experience Manual handling Safety standards in production CPR Home & community care experience Electronic health records
(EHR) management HIPAA Collaborate with healthcare professionals Bedpans Manufacturing Denture care Order entry Time Management Urinal use Client services Microsoft Outlook Warehouse distribution CNA patient management - CNA patient management (11-20 patients) Safe environment creation Order fulfillment Dementia care ERP systems GPS Long-term care facility experience Developmental Disabilities Experience Bedpan use Shipping Portable toilets Anatomy knowledge Oral hygiene Hoyer lift Ventilator Working with geriatric patients Communications Manufacturing company experience Abuse and neglect policy adherence Emergency procedures Load & Unload Picking & packing
Certifications and Licenses
Driver's License
State Tested Nursing Assistant
CPR Certification
May 2023 to May 2025
CNA
First Responder Certification
BLS Certification
AED Certification
Caregiver Certification
Geriatric Nursing Assistant
CNA II
Certified Home Health Aide
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