Sandra Escoto
Miami, FL *****
****************@******.***
Professional Summary
Authorized to work in the US for any employer
Work Experience
Instructor/Front Desk
Rhythm and realse-Miami, FL
December 2023 to April 2025
• Leads, instructs and motivates participants in group cycling classes
• Lead high-energy
• Motivate and inspire participants to achieve their fitness goals
• Provide individual attention and modifications to ensure safety and effectiveness of exercises. Store Manager
AT&T-Miami, FL
June 2020 to December 2021
• Managed daily operations, administrative duties, scheduling, and sales
• Performed official money count every night
• Conducted training sessions
• Ensured consistent store productivity and metrics that increased sales and profitability
• Demonstrated excellent people skills in both client and employee relationships
• Coordinated schedules and assigned employees' shifts
• Interviewed, hired, trained, and supervised new employees Sales Representative
Sprint Wireless Retailer-Miami, FL
May 2019 to June 2020
• Ensure high levels of customer satisfaction through excellent sales service.
• assess customer needs and provide assistance and information on product features.
• welcome customers to the store and answer all their questions.
• follow and achieve company goals on monthly quarterly and yearly basis.
• "go the extra mile" to drive sales.
• maintain in-stock and presentable condition assigned area.
• remind knowledgeable in products offered and discuss available options.
• handle returns.
• build productive trust relationship with customers. Sales Representative
Total Wireless-Miami, FL
May 2018 to March 2019
• Provided onsite training.
• organized and coded all documents related to due diligence for acquisitions.
• monitored mutable databases to keep track of inventory.
• delivered an exceptional level of services to each customer by listening to concerns and answering questions.
• time management.
• create and maintained favorable attention
• educate customers of each brand of phone's and different serves.
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Cashier and Customer Service
Cj dollar store-Miami, FL
January 2018 to May 2018
• Bagged, boxes or wrapped goods and product purchase.
• processed customers order by effectively scanning items, weighting fruits and vegetable and accurately coding special items.
• reconciled cash drawer a the end of the shift.
• declined to sell alcoholic products to intoxicated individuals, notifying when problems escalated.
• bagged merchandise by following standard procedure.
• handled approximately credit and cash transaction utilizing system. Host/Server
Crazy about you-Miami, FL
April 2017 to November 2017
• Greet incoming and departing gust warmly with a genuine smile and eye contact escort them to assigned dining area, present menus announce waiters name.
• Use visual cues to seat gust in either the bar or dining area depending on their preference.
• Inform guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Answer incoming calls to the restaurant and provide appropriate service.
• mange the flow of guest into the dining and bar areas, provide accurate wait time to incoming customers.
• help dining room staff by cleaning tables replenishing water and serving beverages. Cashier/Sales Associate
Azucar Ice cream Company-Miami, FL
October 2016 to February 2017
• Maintained adequate cash supply in cash drawers in multiple checkout stations.
• Gathered collated and maintained information for dissemination to staff service members.
• Analyzed customer interactions to identify needs.
• Generated sales and inventory report in Excel with data from variety of sources maintaining accuracy rate.
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Education
High school diploma
Miami Senior High School-Miami, FL
August 2014 to May 2019
Skills
• Microsoft Word
• Communication skills
• Databases
• Spanish
• Inventory control
• Host/hostess experience
• Interviewing
• Sales
• Administrative experience
• English
• Organizational skills
• Cleaning
• Store management
• Microsoft Excel
• Leadership
• Serving
• Cashiering
• Customer service
• Time management
• Supervising experience
• Data entry