Security Clearance Infrastructure Engineer

Billy Reinhardt

Parkville, MD ***** 443-***-**** ******@*******.***

U.S. Gov’t Security Clearance

Professional Summary

Results-driven Microsoft 365 & Cloud Infrastructure Engineer with over 15 years of progressive experience supporting enterprise IT environments, government agencies, and higher education institutions. Proven expertise in leading hybrid cloud transformations, Exchange migrations, CI/CD automation, and Kubernetes monitoring across Microsoft Azure, RHEL, and Windows ecosystems. Adept at designing and implementing secure, scalable, and compliant solutions aligned with NIST, CMMC, and FISMA standards.

Skilled in integrating no-code platforms like AirTable and Power Automate to enhance project management, reporting automation, and team collaboration within M365 and Azure environments. Strong background in scripting (PowerShell, Python, Bash) and infrastructure as code (Terraform, Ansible) to reduce manual overhead and accelerate service delivery.

Recognized for mentoring IT teams, improving SLA compliance, and modernizing operational workflows through cloud-native tooling, secure mail flow design, and real-time dashboards (Power BI, AirTable, Azure Monitor). Actively pursuing advanced certifications (AZ-104, AZ-500, ITIL, VMware, Linux+) to deepen expertise in cloud security and infrastructure architecture.

Professional Experience

MS Exchange & Systems Engineer ManTech / University of Maryland (Contractor)

Nov 2024 – Apr 2025, College Park, MD (On-Site)

Managed automation scripts for configuration, backup, and restoration of RHEL and Kubernetes environments using Terraform, Ansible, Bash, Perl, and Python scripting languages.

Administered automated release operations and advanced desired state CICD pipelines using Jenkins.

Integrated AirTable as a centralized knowledge and SOP management tool for team collaboration and audit readiness.

Monitored health of Kubernetes clusters and responded to incidents; configured and maintained monitoring capabilities (Prometheus, Kibana).

Provided support for implementation, hardening, troubleshooting, and maintenance of RHEL VMs.

Configured load balancing, backup/restore, and other storage-centric duties across hybrid environments.

Linked AirTable to CI/CD pipeline metadata and incident response metrics to enable traceability and reporting.

Mentored systems admins & engineers, improving team performance and reducing incident resolution times.

Interfaced with vendors, Microsoft Premier Support, and security teams for complex escalations and issue resolution within SLA constraints.

Delivered Tier III escalation support and root cause analysis (RCA) for Exchange Server 2013–2019 in large enterprise and government environments.

Led full lifecycle migrations from Exchange 2013 to 2019, including coexistence planning, namespace reconfiguration, certificate management, and mailbox moves.

Designed and maintained multi-site Database Availability Groups (DAGs) for high availability, DR, and business continuity.

Automated population of AirTable records from Jenkins and monitoring tools to track deployment history and change management.

Ensured secure mail flow via advanced TLS, authenticated connectors, and transport rules.

Diagnosed and resolved mail routing and queueing issues with protocol logging, message tracking, and PowerShell-based diagnostics.

Automated Exchange administrative tasks and monitoring using custom PowerShell scripts.

Created and maintained architecture documentation and SOPs per FISMA, NIST, and STIG compliance.

Microsoft 365 Administrator & Security Specialist GTN/RCT (Contractor)

Sep 2022 – Jul 2024, Baltimore, MD (Hybrid)

Supported IT systems including day-to-day operations, cloud resource monitoring, and problem resolution across Microsoft 365, Azure, and Linux environments.

Leveraged automation tools (Terraform, Ansible) for configuration, backup, and restoration of hybrid environments.

Integrated AirTable with Microsoft 365 services to streamline project tracking, ticketing workflows, and compliance documentation.

Implemented and managed monitoring solutions for Kubernetes clusters (Prometheus, Kibana), ensuring rapid incident response and uptime.

Provided support for RHEL VM deployment, hardening, troubleshooting, and ongoing maintenance.

Created custom AirTable bases and automated data syncs using Power Automate and AirTable APIs.

Administered Office 365 email, distributions, security and retention policies, and email routes.

Automated user onboarding/offboarding via Azure SSO integrations; managed compliance (NIST, CMMC 2.0) and security alerts.

Enabled team collaboration by embedding AirTable views in SharePoint and Teams environments.

Maintained SharePoint Online, Teams, OneDrive, and Azure AD (Entra ID).

Configured PowerShell scripts to automate key administrative functions.

Configured load balancing and storage-centric duties for enterprise systems.

Microsoft 365 Consultant (Freelance)

Mar 2022 – Sep 2022, Baltimore, MD (Hybrid)

Managed Microsoft 365 tenant setups including securing domains and configuring key cloud services.

Automated updates to AirTable from Power BI and Power Automate to centralize business process metrics and reporting artifacts.

Developed Power BI dashboards, Power Automate solutions and built automation to enhance reporting and business processes.

Integrated AirTable with Microsoft 365 to track tenant configurations, domain status, and service health dashboards.

Created/Modified/Deleted SharePoint Farms and Site Collections as needed.

Deployed, maintained, managed, and safeguarded Microsoft 365, Azure and Windows environments (including SharePoint, Teams, OneDrive, Exchange Online, Power BI, and Intune).

Used AirTable to log and manage SharePoint site collection changes, ensuring visibility and documentation for compliance reviews.

Microsoft 365 Engineer/Consultant Manager (Contractor)

May 2020 – Feb 2022, State of MD, Baltimore, MD (DoIT) (Hybrid)

Directed a 16-person IT team; created documentation, SOPs, and automated fixes, reducing ticket time to closure by 50%.

Collaborated with DevOps teams to automate CICD pipelines using Jenkins for state IT projects.

Utilized AirTable to manage IT project deliverables, asset inventory, and compliance tracking across distributed teams.

Integrated and monitored hybrid workloads using Prometheus and Kibana for Kubernetes.

Led migrations of on-premises servers to Microsoft Azure, including storage, backup, and load balancing operations.

Connected AirTable with Azure and Office 365 via Power Automate for real-time visibility into project status and task ownership.

Implemented new Office 365 features, cloud migrations, and GRC asset control.

Provided subject matter expertise and compliance leadership for cloud security, ATP, DLP, and data protection.

Developed dynamic AirTable dashboards for leadership reporting on migration progress, ticket trends, and compliance KPIs.

Expert-Level Imaging Capture Specialist & Consultant (Contractor)

June 2018 – March 2019, Social Security Administration, Baltimore, MD (On-Site)

System Administrator & Technical Services Consultant (Contractor)

January 2016 – June 2018, Alliance Technology Group, Baltimore, MD (On-Site)

Information Technology Specialist

August 2006 – January 2016, Stevenson University, Stevenson, MD (On-Site)

Technical Skills

Cloud & Infrastructure: Microsoft Azure, Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Intune, Entra ID (Azure AD), Hyper-V, VMware, RHEL, Kubernetes, Windows Server, Hybrid Cloud Environments

Automation & DevOps: Terraform, Ansible, Jenkins, Power Automate, Bash, Perl, Python, Infrastructure as Code (IaC), CI/CD Pipelines, Azure DevOps, Automated Onboarding/Offboarding Workflows

Monitoring: Prometheus, Kibana, Azure Monitor, Cloud Metrics, Log Analytics, Monitoring for Kubernetes & Hybrid Workloads

Security: NIST, CMMC 2.0, FISMA, STIGs, Microsoft Defender, ATP, DLP, IRM, Conditional Access, RBAC, MFA, SSO, Secure Mail Flow, TLS, Compliance Reporting

Development: JavaScript, HTML5, CSS, SQL, PowerShell, JSON, REST APIs, Custom Script Automation for Exchange & M365 Admin Tasks

Certifications & Goals

CompTIA A+ (1999)

Security+ (July 2025 - scheduled)

Microsoft AZ-104 Azure Administrator (September 2025 - scheduled)

Linux Certification (Fall 2025 - pursuing)

Microsoft AZ-500 Azure Security Engineer Associate (December 2025 - scheduled)

ITIL Certification (January 2026 - pursuing)

VMware Certification (Spring/Summer 2026 - pursuing)

Education

BS/MS in Computer Information Systems & Management, Western Governors University, Expected 2026/2027

Stevenson University, 2014-2015

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