Senior Cybersecurity & Incident Response Leader

SERGE EKEH TCHOUAN

Information Security Analyst SIEM, EDR & IDS/IPS Specialist Proven Incident Response Leadership

+1-614-***-**** • **********@*****.*** • Columbus, OH • https://www.linkedin.com/in/serge-ekeh-430831300 PROFESSIONAL SUMMARY

As a senior Cybersecurity GRC Specialist, I apply my 4+ years of hands-on experience in enterprise security operations, incident response, threat intelligence, and risk mitigation. Adept at designing and implementing scalable security frameworks, managing SIEM tools, and leading cross-functional teams to improve security posture.Proven success in reducing security incidents, achieving audit compliance, and increasing employee awareness through tailored training. Skilled in cloud security, vulnerability management, and compliance with NIST, ISO 27001, PCI and GDPR. Known for driving measurable results and delivering cybersecurity solutions aligned with business goals.

TECHNICAL SKILLS

Cybersecurity & Security Tools: SIEM, SPLUNK, IDS/IPS, EDR, Proofpoint TRAP, Proofpoint TAP, Proofpoint PPS, Qualys, CrowdStrike, Splunk

IT & Service Management: ITIL, ITSM, Jira, Remedy, Managed Engine, Microsoft O365 Management Tools Compliance & Regulatory Standards: HIPAA, PCI, SOX, CIS, NIST, ISO Project & Process Management: Project Management, Task Management, Change Management, SLA Management, Documentation Development, Meeting Organization, Presentation Technical & Analytical Skills: Vulnerability Management, Security Assessments, Account Review, Data Analysis, AI Governance, Critical Thinking, Problem Solving

General Productivity Tools: Microsoft Office

PROFESSIONAL EXPERIENCE

Cyber Security Analyst

Trident ‘Care Dec 2023 – Present

• Supervising security operations for a network of 100+ critical healthcare systems, reducing incidents by 30% through proactive monitoring and real-time alerts.

• Led Over 200 high-severity incident response efforts, decreasing average resolution time by 40%

(from 72 to 43 hours) through efficient coordination and streamlined processes using tools like Jira

• Conducted in-depth analysis on over 50 emerging cyber threats annually, advising senior leadership on trends and defensive strategies that improved detection rates by 25%.

• Developed and delivered security training programs to 500+ employees, achieving a 90% compliance rate in phishing simulation exercises and a 15% reduction in security-related human errors.

• Managed a suite of security tools (SIEM, IDS/IPS, EDR), optimizing configurations that led to a 20% increase in threat detection efficacy and a 10% reduction in false positives.

• Conducted quarterly compliance audits, ensuring 100% adherence to ISO 27001 and NIST guidelines across 200+ systems, and successfully passed all external audits with zero findings. Key Skills: Threat Detection• Problem solving • Vulnerability Identification and Risk mitigation • Data loss prevention monitoring and response• Mentoring and Guidance • Threat reporting • Business continuity planning

• SIEM Administration/monitoring Splunk • EDR investigation • IDS/IPS Monitoring • Compliance reporting

(HIPAA • NIST • PCI • SOX,SOC1/2 )• ITIL • Developing innovative security solution • Strong written and verbal communication• Disaster Recovery • Customer service oriented Approach Information Security Analyst

Goodwill Columbus Dec 2021 - Nov 2023

• Analyzed internal threat telemetry and external feeds to uncover malicious patterns targeting healthcare systems, enabling a 25% improvement in early-stage detection and directly strengthening executive-level risk visibility.

• Collaborated with SOC, engineering, and compliance teams to align threat data with ATTACK techniques, improving prioritization of mitigations and reducing repetitive incident escalations by 18% across monitored environments.

• Spearheaded intelligence-driven investigative workflows during 20+ high-severity incidents, correlating indicators across SIEM, EDR, and email security tools to cut investigation time by 40% and support unified attribution.

Key Skills: SIEM Administration(log onboarding, passing,tuning)• Threat Detection Engineering • Vulnerability Identification and Risk mitigation • Data loss prevention monitoring and response• Real time log analysis and monitoring • Threat reporting • Network traffic and Packet Analysis • Root cause Analysis(RCA)• EDR investigation • IDS/IPS Monitoring • Compliance reporting (HIPAA • NIST • PCI • SOX,SOC1/2 )• Investigation Documentation and chain of custody • Strong written and verbal communication• Disaster Recovery EDUCATION

Per Scholas Columbus Apr 2019 - Nov 2019

BTech (Computer Engineering and Computer Networks) Sep 2015 - Jul 2018 University Of Buea GPA: 3.5

CERTIFICATIONS:

Certified Information Security Manager (CISM)

CompTIA Security +

CompTIA CYSA +

Certified in Risk and Information Systems Control (CRISC) LANGUAGES:

● English

● French

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