Staryla Knight
WORK EXPERIENCE
TurboTax through GigCx Marketplace, Self Employed Contractor
January 2025 – April 15, 2025
Answer calls from customers and assist with needs
Responsible for paperwork flow and completing documentation with resources used
Facilitate communications between customer and specialized areas of communication
Quickbooks through Gigcx Marketplace, Self Employed Contractor
May 2023 – June 2024
Answer calls from customers and assist with need
Responsible for paperwork flow on computer and updating cases
TurboTax through Cigcx Marketplace, Self Employed Contractor
February 2023 – April 20, 2023
Answer calls from customers and assist with needs
Responsible for paperwork flow on computer and completing daily
Facilitated communications between Supervisor and customer to assist in resolving issue
Blue Dot Taxi, Madisonville, KY - Dispatcher
October 2021 – January 2023
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
Monitored flow of paperwork and directed information to appropriate departments.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
US Census Bureau, Madisonville, KY - Field Service Worker
October 2020 - November 2020
Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting.
Performed field staff duties critical to completing accurate count in hard-to-reach communities.
Regional Medical Center - Secretary
May 1974 - October 2009
Enhanced office productivity
Managed benefit information on over 1500 employees.
Scheduled interviews with various departments and completed background checks for prospective employees.
Prepared reports, employee documentation, unemployment information as needed
Completed and filed financial documentation for accounting purposes.
EDUCATION
Lockyear College of Business, Evansville, IN - Associates Degree
December 1973 (This school closed in the late 70’s – I have lost my degree certificate)
University of Evansville, Evansville, IN – Bachelor of Liberal Studies
June 1985 to December 1988 (Did not complete 9 hours from degree)
Contact Info:
Phone: 270-***-****
*******.******@***.***