Maliik Smith
Contact
COLUMBUS OHIO
*************@*****.***
Objective
Seeking to implement problem solving techniques to strengthen the relationships between the company and their patrons. Results-driven professional with numerous years of experience in customer service and leadership
Education
Columbus North International High school
Columbus, OH
Fort Hayes Career Center
Received Certificate of completion &High School Diploma
Key Skills
Creativity
Leadership
Budget Planning
Communication
Problem-solving
Experience
October 2022-May 2023
Medical Screener • Octapharma Plasma
January 2022-October 2022
Crew leader • Panera Bread
May 2023-Current
Shift Supervisor • Arbys Company
Responsibilities: overseeing daily operations, managing staff, ensuring compliance with basic regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the restaurant’s performance.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.