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Results-Driven Customer Service Leader resume

Location:
Columbus, OH
Salary:
16.50
Posted:
December 15, 2025

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Resume:

Maliik Smith

Contact

*** ***** **

COLUMBUS OHIO

614-***-****

*************@*****.***

Objective

Seeking to implement problem solving techniques to strengthen the relationships between the company and their patrons. Results-driven professional with numerous years of experience in customer service and leadership

Education

Columbus North International High school

Columbus, OH

Fort Hayes Career Center

Received Certificate of completion &High School Diploma

Key Skills

Creativity

Leadership

Budget Planning

Communication

Problem-solving

Experience

October 2022-May 2023

Medical Screener • Octapharma Plasma

January 2022-October 2022

Crew leader • Panera Bread

May 2023-Current

Shift Supervisor • Arbys Company

Responsibilities: overseeing daily operations, managing staff, ensuring compliance with basic regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the restaurant’s performance.

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.



Contact this candidate