Team Member Server

CH

CIARA HUBBARD

***********@*****.*** 909-***-**** Mesa, AZ 85210

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Point of Sale (POS) system operations

Table Bussing

High-volume dining

Safe food handling

Menu memorization

Service prioritization

IHOP Chandler, AZ

Server

09/2022 - Current

Greeted customers, answered questions and recommended specials to increase profits.

Operated POS terminals to input orders, split bills and calculate totals. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Stocked server areas with supplies before, during and after shifts. Cleared table and bussed dishes to allow for quick setups. Maintained accuracy while handling payments, giving change and printing receipts for customers.

Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

Brewed coffee and distributed to guests.

Collected tickets and followed proper cash-handling procedures. Islands Restaurants Rancho Cucamonga,

CA

Server

05/2020 - 06/2022

Operated POS terminals to input orders, split bills and calculate totals. Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Served food and beverages to patrons and immediately remedied issues with orders.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Stocked server areas with supplies before, during and after shifts. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Communicated with kitchen staff to stay updated on item availability and customer wait times.

Implemented sanitary food handling, holding and service protocols. Summary

Skills

Experience

Logan's Roadhouse Grill Fontana, CA

Hostess/Server

08/2016 - 04/2020

Greeted guests and gathered information to seat groups or place on waitlist.

Monitored dining area to assess server capacity and estimate wait times. Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Communicated with servers about new tables, changes in food availability and customer comments.

Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Maintained accuracy while handling payments, giving change and printing receipts for customers.

Stocked server areas with supplies before, during and after shifts. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Greeted newly seated guests promptly, filled water glasses and brought bread to table.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Documented food orders and ran items to guest tables in dining room. Reset tables between guests, refilled condiments and wiped down surfaces. Edible Arrangements Victorville, CA

Team Member

02/2016 - 08/2017

Worked hard to learn required tasks quickly to maximize performance. Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.

Addressed customer needs, responding to specific requests. Processed and retrieved customer special orders.

Developed positive customer relationships through friendly greeting and excellent service.

Rotated through series of different stations based on team needs. Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.

Decoratively packaged all products.

Created and designed new confections.

Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures. Shadow Ridge High School Hesperia, CA

High School Diploma

05/2016

Education and Training

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