Doris Torres

Orlando, FL *****

advhel@r.postjobfree.com

+1-407-***-****

Highly dedicated and motivated professional with experience in Medical Assisting, Administrative Support, and Customer Service fields. Quick learner and skilled in daily cleaning. Seeking a full-time position that will utilize my outstanding communication, administrative, and customer service skills to benefit mutual growth and success.

Work Experience

Nutritional Service Worker

Adventhealth

May 2022 to Present

Take patients daily order for breakfast, Lunch and dinner with tablet or on the phone. Prepare food tray during tray line.

Work late tray.

Help clean kitchen and service area.

Housekeeping

Calvary Assembly of God Fl

January 2021 to Present

• Cleaning and sanitizing bathroom areas (toilets, countertops and sinks)

• Cleaning and sanitizing kitchen areas (sinks, countertops and floors)

• Vacuuming or moping carpets, rugs and floors as appropriate for each surface

• Removing trash

Intake Coordinator

Dependable Nightingales Agency Fl

January 2019 to December 2020

• Secure and confirm accuracy of patient demographics resolving any discrepancies.

• Customer service plus screen calls for and schedule intake appointments.

• Work with clinical team to manage request for services from members and\or providers.

• Manage the intake of members or the admission/discharge by scheduling nurses with cases accordingly.

• Assist clients and staff with the completion and processing of insurance forms as well as authorization of insurance.

Data Entry Clerk

The Fresh Air Fund NY

January 2015 to December 2016

• Compile sort and verify the accuracy of data before it is entered into the system program

• Compare data with source documents, or re-enter data in verification format to detect errors

• Store completed documents in appropriate locations

• Locate and correct data entry errors, or report them to supervisor Clinical Medical Assistant / Office Manager

A Z Medical Service - Bronx, NY

January 2009 to December 2012

• Administer or order diagnostic tests, such as electrocardiogram, draw blood and laboratory tests.

• Prepare and administer medications as directed by a physician.

• Obtain, compiled and record patient medical data and schedule all follow up appointments.

• Prepare treatment rooms for patient examinations responsible for measuring signs.

• Responsible for opening and closing the office, billing, and all incoming and outgoing mail.

• Responsible for all office supplies and medical supplies. Administrative Assistant / Receptionist

Active Digital Solutions - Bronx, NY

January 2006 to December 2009

Provide daily reports of work orders to dispatch technicians

Handle accounts payable and receivable also create client's contracts

Answer multi-line phone system and provide clerical support to staff Field II – Administrative Assistance for Senior Manager/ Receptionist FedEx Home Delivery - Bronx, NY

January 2002 to December 2006

Responsible for accounts payable on OPES system.

Provide clerical support to staff and assisted with customer package pickup, dispatched drivers, and coordinated driver manifest

Perform a broad array of administrative, customer service and coordination activities, which support all related team responsibilities

Replied to all customer service emails on FedEx system.

Troubleshoot, respond, and track customer package inquiries and issues. Education

Diploma in Clinical Medical Assistant

ABC Training Center, INC

Skills

• Venipuncture

• Medical Office Experience

• Medication Administration

• Patient Care

• Phlebotomy

• Experience Administering Injections

• Vital Signs

• Laboratory Experience

Certifications and Licenses

Certified Medical Assistant

Certified Phlebotomy Technician

CCMA Certification

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