SKILLS
EXPERIENCE
EDUCATION
Morgan Ro fey
CUSTOMER SERVICE REPRESENTATIVE
740-***-**** Morganro *****@******.*** Newark, OH 43055 Dedicated professional with strong customer service and problem-solving skills, adept at building lasting customer relationships and managing inquiries e ciently. Experienced in active listening and e fective communication to resolve customer complaints. Seeking to leverage these abilities as a Customer Service Representative to enhance customer satisfaction and support team success.
• Customer service • Active listening
• Time management • Data entry
• Cash handling • Retail
• Problem-solving • Customer relations
• Complaint handling • Task prioritization
CUSTOMER SERVICE REPRESENTATIVE
Tractor Supply company
Newark, OH
February 2022 - February 2024
• Handled customer complaints and inquiries in a courteous and e cient manner. Demonstrated excellent communication skills, both verbal and written, in order to e fectively interact with customers.
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• Developed strong customer relationships and loyalty through e fective communication. COOK
Jetts Pizza
Heath, OH
February 2020 - February 2021
• Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
• Demonstrated ability to work quickly and accurately in high-pressure environments.
• Cooked food according to recipes set by establishment. CASHIER
Mcdonalds
Newark, OH
February 2017 - February 2019
• Operated cash register and accurately processed payments, returns, and exchanges.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. HIGH SCHOOL DIPLOMA May 2021
REFERENCES
Newark high School, newark Ohio
References available upon request