Sharika Braddy

*** ****** ****** *****

Dacula, GA 30019

Phone: 678-***-****

E-Mail: advhao@r.postjobfree.com

Summary

Quality-driven and motivated with excellent organization skills and a self-motivated nature focused on maintaining smooth office and field transportation operations. Bringing an in-depth understanding of related safety, security and compliance requirements. Skills

Microsoft Excel

Documentation and reporting

Microsoft Office

Transcript typing

Database entry

EPIC software

10-key proficiency

Customer relations

SAP software

Experience

November 2021 to Present

Owens Corning, Palmetto, GA

Customer Service Representative

Process orders and prepares correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer. Act as a liaison to facilitate issue resolution. Resolve product and service problems. Maintain customer records and updates account information. Maintain financial accounts by processing customer adjustments. Prepare product management. Perform other duties such as emails and faxing. June 2019 to January 2020

Swissport Atlanta, GA

Cargo Office Agent (CSR)

Kept reception area clean and organized to offer positive first impression to every visitor. Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.

Fielded telephone calls and offered prompt, detailed answers to meet any request. Processed over 75 documents per week in fast-paced airport setting. Input aircraft data into system using amazon software, adhering to all procedures to keep information private.

Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.

Used RF scanner to pick items from bins and complete orders. Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Communicated with floor managers to determine merchandise placement. Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.

March 2018 to July 2019

WellStar Health System Atlanta, GA

Patient Care Technician

Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.

Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.

Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.

Supported healthy patient skin with bedside baths, wound care and integrity checks. Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.

Responded promptly to patient call lights to provide physical and emotional support. Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

Monitored and charted fluid intake and output to stay current on patient conditions. April 2014 to March 2015

Manheim Auctions Government Services Inc. Atlanta, GA Quality Assurance Technician

Cleaned car and truck windows and windshields to get rid of water spots. Washed various vehicles each day for auction

Vacuumed car interiors to remove any dirt and debris. Used steam cleaning equipment to remove dirt from engine and engine compartment. Vacuumed interior, cleaned upholstery, rugs and other surfaces to interior of vehicle. Inspect vehicles for cleanliness

Supervised 8 employees

Education and Training

Jonesboro High School Jonesboro, GA

High School Diploma

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