Program Management, Growth Strategy, Business Growth, Growth Marketing

Saad Ali Khan

Program and Growth Strategy Lead **+ Yrs Across Product, Ops, and Digital

**********@*****.*** 281-***-**** Houston, TX linkedin.com/in/ssaadakhan1 Open to Relocation at Own Expense Authorized to work in the United States Open to Remote, Onsite and Hybrid modes Valid TX Driver’s License Professional Summary

11+ years in product, marketing, operations, and program management with direct impact on profit, retention, and scalability in complex, dynamic and matrix environments. Built and scaled 8 products and 4 business units that led to profitability in a short duration using a combination of leadership, change management, data and automation. Delivered measurable results in collaboration with cross-cultural and global teams through clear communication and team alignment, while keeping employee turnover to less than 5%.

Program Management Growth Strategy Data-Driven Decision-Making Change Management Product Lifecycle Optimization Business Unit Leadership Work Experience

Senior Program Manager at Utopia Industries (Utopia Deals)May 2024 - Mar 2025 Full Time Onsite Company Info: United States export-focused manufacturer and DTC Amazon and Walmart seller (Est. 2011), with supply chain operations across Asia Summary:

●Applied deterministic record linkage on 7M corrupted transactions using taxonomy, semantics, pricing, and 450M public address records which improved product decisions and enabled resolution of 6 trademark disputes that eventually resulted in savings of over USD 1 million

●Improved product lifecycle operations for portfolio of 176 consumer products that reduced timelines by 12% and lowered costs by 20%

●Facilitated in joint ventures and acquisitions of 150+ brands on Amazon along with their sourcing hubs that were either dormant or underperforming Performance Marketing Manager at Moving Adverts FZ LLC Jul 2023 - Mar 2024 Full Time Remote Company Info: U.K. advertising agency (since 1978), now operating in Dubai Summary:

●Reduced real estate lead Cost per Acquisition (CPA) to approximately USD 10 through targeted campaign optimization, better than USD 70 industry average Growth Marketing Manager at SJ Curve FZ LLC Jul 2023 - Dec 2023 Part Time Remote Company Info: Dubai-based startup supporting early-stage MarTech, EdTech, and affiliate ventures with launch and business growth services for them Summary:

●Supported launch of 5 early-stage startups by mentoring and managing cross-functional teams in content, design, research, marketing and product launch Career Sabbatical Sep 2022 - Jul 2023 Full Time Home Engaged in freelance projects while managing home construction and sustaining financial independence Senior Program Manager at SleekHive Technologies and ACE Digitals Aug 2019 - Sep 2022 Full Time Hybrid Company Info: Digital service providers (sister concerns) offering digital growth solutions to startups and SMBs across United States and global markets Summary:

●Enabled downstream decision making through streamlined dashboards, custom reports, and performance forecasts across all organizational levels, which improved measurable productivity by 45% across business functions

●Built training modules and a knowledge-sharing system that improved measurable performance by 50%

●Reduced turnover to below 5% by increasing accountability through leadership training, 360 reviews, anonymous feedback, and balanced incentives

●Launched 8 service products that increased profitability by 2x and grew the customer base by 5x

●Led the deployment of Spatiotemporal Reinforcement Learning and Retrieval-Augmented Generation (RAG) models by using internal scoring logic and external APIs to enable over 100x marketing ROI and 33% year-over-year revenue growth

●Optimized customer lifecycle and commercial value chain which resulted in 56% increase in upsells, 48% increase in repeat orders, 22% drop in churn, refund rate below 0.1%, 85% chargeback win ratio, 62% more new orders, 25% lower CPA, 116% growth in new acquisitions, and 2x increase in customer lifetime value Program Manager at Digitonics Labs Jan 2019 - Aug 2019 Full Time Hybrid Company Info: Digital agency delivering end-to-end design and digital services to United States and global startups and SMBs Summary:

●Launched a business unit that achieved profitability in 6 weeks, managing customer lifecycle and commercial operations eCommerce Growth Manager at Golden Enterprises Oct 2018 - Jun 2022 Part Time Remote Company Info: Pakistani manufacturer (Est. 1986) of plastic houseware products under the flagship brand “Appollo” Summary:

●Managed portfolio of their 100+ trader clients and optimized their eCommerce storefronts Business Growth Manager at Macaw Solutions Oct 2017 - Jun 2018 Full Time Onsite Company Info: Boutique IT firm (est. 2016) providing design and ops support to United States startups and SMBs, including VerifPoint Summary:

●Launched and managed a business unit for startup and digital services which reached breakeven in 2 months eCommerce Growth Manager at Digitonics Labs (Al Bait Foods)Mar 2017 - Aug 2017 Full Time Onsite Company Info: Consumer food brand (est. 2017) offering frozen meals and traditional Pakistani lunches for home and workplace delivery Summary:

●Maintained 98% on-time frozen food delivery in over 110 F by managing full cold chain operations

●Crossed breakeven in 3 months on end-to-end eCommerce operations eCommerce Growth Manager at TradeKey Jan 2013 - Jan 2017 Full Time Onsite Company Info: Established B2B e-commerce marketplace (since 2006), facilitating global trade across industries and markets Summary:

●Closed a USD 135 Million trade agreement by leading an 18-month cross-border negotiations between a U.S. importer and a Chinese manufacturer

●Facilitated the launch of 3 digital services to enable secure trade which increased market size by 20% Skills

●Strategic Operations: Program Management Product Lifecycle Optimization Performance Dashboards Operational Planning Resource Management

●Market Research: A/B Testing Predictive Analytics Data Analysis Market Analysis Pricing Strategy

●Business Growth: Demand Generation Campaign Execution Marketing Automation Sales Automation CRO (Conversion Rate Optimization)

●Management & Automation Tools: Asana Trello ClickUp Slack MS Excel Google Sheets Google APIs Zapier RStudio

●Marketing & eCommerce Tools: Google Ads Meta Ads LinkedIn Ads Bing Ads MailChimp Klaviyo Google Merchant Center Hootsuite SEMrush Screaming Frog Yoast SEO Google Search Console Helium10 HubSpot WooCommerce GA4 Hotjar Education

●Program Management Professional (PgMP) — Project Management Institute Exam Scheduled in Jun 2025

●Executive MBA in General Management — Institute of Business Administration Karachi (coursework completed)Enrolled in Apr 2016

●Bachelors in Engineering (B.E.) in Biomedical Engineering — N.E.D. University of Engineering and Technology Graduated in Dec 2012

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