ISABELLA ROGERS

Little River Academy, TX *****

254-***-**** - adv6py@r.postjobfree.com

PROFESSIONAL SUMMARY

Well-qualified team member with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. SKILLS

Tenant and eviction laws

Section 8 and low income.

Yardi, Onesite, Rent Cafe, and Blue

Moon

Staff Management

WORK HISTORY

01/2023 to 04/2023 Patient Service Specialist

Scott And White Hospital – Temple, TX

Took copayments and compiled daily financial records. Balanced deposits and credit card payments each day. Assisted patients in filling out check-in and payment paperwork. Handled patient service inquiries in person, via telephone and through email. Trained new staff on filing, phone etiquette and other office duties. 10/2022 to 01/2023 Receptionist

Temple Veterinary Hospital – Temple, TX

Answered central telephone system and directed calls accordingly. Kept reception area clean and neat to give visitors positive first impression. Responded to inquiries from callers seeking information. Confirmed appointments, communicated with clients, and updated client records. 08/2019 to 10/2022 Sales Associate

Garlyn Shelton – Temple, TX

Negotiated purchase prices and explained sales, warranty, and optional products. Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Met customers on lot and in showroom to discuss available vehicles and options. Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Prepared purchased vehicles and completed final delivery checks. Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

09/2018 to 08/2019 Property Manager

Wehner Multifamily – Temple, TX

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects. Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Maintained sufficient number of units market-ready for lease. Followed up on delinquent tenants and coordinated collection procedures. Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Coordinated with janitorial and engineering staff on maintenance and upkeep. 11/2016 to 08/2018 The Retreat

FPI Management – Temple, Texas

Showed apartments to potential tenants and answered questions regarding community.

Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.

Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements. Followed up on delinquent tenants and coordinated collection procedures. Resolved conflicts between tenants regarding noise, encroachments, and parking. Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Completed final move-out walk-throughs with tenants to identify required repairs. EDUCATION

High School Diploma

Salado High School - Salado, TX