PROFESSIONAL SUMMARY
SKILLS
Monitor operational surveillance Cameras
Radio codes and transmissions
C.P.R/A.E.D/TRIAGE Certified
Switch board operator
Aided and building inspection reports
Knowledge of criminal incident
Computer literate Microsoft word
Conflict resolution
EXPERIENCE
School Safety Agent New York Police Department Aug. 2009 – Present
One police Plaza, New York NY
Secure daily ingress/outgress for administrative staff and students
Create and regulate collective crowds’ control for family events, district/community level meetings
Monitor and report all building activity
Perform interior/exterior perimeter checks
Ensure, maintain, create and assist in a variety of files and records (such as schedules, incident reports, emergency drill records, building safety plan, etc.) for the purpose of ensuring the availability of information for future reference and audit for compliance to established policies and regulations.
Patrol school facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security and deterring criminal activities.
Refer incidents including personal injuries, altercations, suspicious activities, rule violations, etc. to appropriate site personnel and/or city police for the purpose of ensuring follow-up in accordance with administrative, site security and student safety guidelines.
Respond to a variety of situations (accidents, injuries, vandalism, suspicious activities, alarms, etc.) for the purpose of taking the appropriate action to resolve immediate safety and/or security concerns.
Administer the overtime scheduling for execute officers and commanding officer accountable for their hours performed and expenditure and gather all incident reports.
School safety liaison for Brooklyn south mange communication sessions for field agents experiencing personal and work-related concerns to the Borough Command Unit provided agents with solutions to maintain a higher quality work environment and assessment/referred personal health and counsel services to agents to agents in need.
Mentored new agents of daily responsibilities and arrest procedures
Teachers Assistant/Substitute Teacher Sept. 2004 – June 2006
Bay Ridge Christian Center Academy Brooklyn NY
Created reading workshops assisted with academic and enriched learning activities
Administered physical therapy for students with poor motor skills
Monitored and documents individuals’ children’s progress reports
Taught English for bilingual students
Organized materials and classroom spaces to boosts teaching efficiency and success.
Office Assistant/Data Entry Jan. 1997 - Nov. 1999
Hunter College New York NY
Registered students and confirmed all matriculated semester courses for individuals
Switch board operator of thirty plus lines/data entry
EDUCATION
Associate of Science, Human Services May 2007
Borough Manhattan Community College - Majored in Child Services
adv3sk@r.postjobfree.com
347 Lake Avenue
Staten Island, NY 10303
LISSETTE GARCIA
LG