Customer Service Assistance

Tammy Hall

*********@*****.*** 706-***-****

Adairsville, GA 30103

SUMMARY

Organized janitor offering 20+ years of experience performing custodial duties. Self-motivated, reliable and

trustworthy with eye for detail and knowledge of machines used for heavy cleaning.

Motivational leader and organizational problem-solver with advanced supervisory, team building and

customer service skills. Experience stepping into roles and quickly making positive changes to drive company

success. Focused on using training, monitoring and morale-building techniques to maximize employee

engagement and performance.

SKILLS

Detail-oriented Cash register operation

Buffing and waxing Scanner operations

Sanitization techniques Merchandise restocking

Mixing cleaning chemicals Cash drawer balancing

Rug shampooing ID verification

Team player Credit and cash transactions

Supply inventory management Cash counting machine operations

Cash handling Customer assistance

Customer Service Ordering and stocking

POS systems Cash management

EXPERIENCE

Cashier

Mapco Express Calhoun, GA Dec 2021-Current

Accepted cash and credit card payments, issued receipts and provided change.

Trained new team members in cash register operation, stock procedures and customer services.

Verified customer age requirement for alcohol or tobacco purchases.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Janitorial Manager

Cartersville Industrial Services Cartersville, GA Aug 2016-May 2019

Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all

times.

Maintained inventory of cleaning supplies and documented items requiring reorder.

Steam cleaned and shampooed carpets to prolong life of fibers and boost color.

Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.

Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and

debris removal.

Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.

Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard

operating procedures.

Sales Person

Waffle House Adairsville, GA Jun 1995-Jun 2004

EDUCATION AND TRAINING

High School Diploma

Armuchee High School Rome, GA May 1988

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