Customer Service Engagement

an de Oro, Misamis Oriental/ Region ** Northern Mindanao 9000 092********

***************@*****.***

Erica Rynna Calva

Summary A highly organized and hard-working student looking for a responsible position to gain

practical experience. To secure a challenging position to expand my learnings, knowledge,

and skills. Productive employee with proven track record of successful project management

and producing quality outcomes through leadership and team motivation. Works with clients

to determine requirements and provide excellent service.

Experience WORKING STUDENT 12/2018 - 08/2021

A working student in my Aunt/Uncle, Davao City, Davao del Sur

Basically one common advantage of a working student is that they will earn money. With

this, they can relieve their parents’ burden and can support their own life.

As a working students are more confident and can mount better time-management skills than

students who are not employed because a simple part-time job can provide both training and

experience.

SMALL BUSINESS VENDOR 08/2016 - 12/2016

Family Business, Bansilan, North Cotabato, Cotabato

Maximixe customer engagement and satisfaction by delivering excellent customer service.

Prepared orders to deliver excellent presentation and quality standards.

Skills + Student goal-setting + Adaptability

+ Communication + Management

Education Undergraduate, Bachelor of Science in Nursing, 2022

Capitol University, Cagayan de Oro City

Senior High: Emilio Ramos National High School

(S.Y 2019-2020)

Junior High School: Malinao High School

(S.Y 2017-2018)

Elementary: Gastay Elementary School

(S.Y 2013-2014)

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