Nursing Assistant Customer Service
Resume:
Charita Strong
Supervisor or Lead CNA
Jonesboro, AR 72401
*******.******@******.***
Reliable, service-focused nursing professional with excellent patient-care and charting skills gained through 15 years of experience as a CNA. Compassionate and technically skilled in attending to patients in diverse healthcare settings. BLS and CPR certified (current). Authorized to work in the US for any employer
Work Experience
Lead CNA - Certified Nursing Assistant/ Med Tech
Arkansas Continued Care Hospital of Jonesboro - Jonesboro, AR October 2021 to Present
Responsible for performing assigned patient care activities and assisting licensed nursing personnel. Under the direct supervision of the Patient Care Manager or designee, responsible for assigned areas on 1 shift.
Resident Operation Manager/ CNA
Jonesboro Human Development Center - Jonesboro, AR May 2020 to August 2021
I am a Residential operation manager and I work directly with the residents who reside at the facility. These people are adults with both developmental and intellectual disabilities. I assist them in the daily activities including but not limited to personal care, assisting with meals interacting due recreational activities and educational/vocational activities. I supervised both residents and other staff members during many of these activities
CNA - Certified Nursing Assistant
Arkansas Healthcare Personnel - Little Rock, AR
December 2019 to May 2020
I work as a CNA at Jonesboro Development Center I work a 12 hour shift doing patients care and personal hygiene monitoring patients and recording medical information also assist and instruct patients as needed
CNA - Certified Nursing Assistant
ABSOLUTE CARE - Wynne, AR
January 2019 to December 2019
I am a home health aid I go to different resident homes to cook clean and take care of them for 3 hours a day Monday through Friday
CNA - Certified Nursing Assistant
Good Shepherd Rehabilitation - Little Rock, AR
June 2018 to January 2019
I was employed as a certified nursing assistant I cared for up to 12 residents who had both intellectual and development disabilities These residents were mainly elderly but occasionally we had some who was unable to care for themselves and we provide total care for them I assisted them with meals feeding them if needed I supervised the residents in their activities of daily living and actively participated in recreational activities as well I did take vital signs emptied foley bags bed pans beside commodes assisted with showers tooth bushing dressing etc I worked briefly two jobs at the end of my time working with this company
Lead Day Porter
Dow cleaning services - North Little Rock, AR
February 2018 to July 2018
Go to different building when I am needed but mostly work around the office Supervisor
Service Master - Little Rock, AR
December 2015 to July 2017
I drove a company van to different location to check buildings that my employees had cleaned as well as doing
inspection, emailing and visiting my contacts to see how our work as a cleaning company is coming along Lead Supervisor
Eurest - North Little Rock, AR
January 2015 to November 2015
I was the supervisor for the second shift I was over the housekeeper's and the floor team. Made sure that the office area's, rest room and etc was cleaned as well of making sure that floors got stripped and waxed when the job was order
Housekeeper
Environmental services - Little Rock, AR
November 2012 to January 2014
Responsibilities
Keeping the patients and nurses stations clean bathroom and also the waiting area dusted and vacuumed Accomplishments
Being able to provide a clean environment for the patience Skills Used
Being able to provide a clean and safe environment for the patience Shift Manager
KFC - Jacksonville, AR
November 2009 to October 2012
Responsibilities
Did paperwork and bank deposits open and close the store and supervise my employees on my shift Accomplishments
Running a good shift and providing good customer service Skills Used
Being able to do the job and being responsible like my general manager needed me to do CNA - Certified Nursing Assistant
Private Duty In-Home Care - Little Rock, AR
March 2010 to June 2011
I cooked and cleaned the house when needed made sure my resident was well taking care of and very much loved until she passed away
Supervisor
Church's Chicken - North Little Rock, AR
June 2009 to March 2011
Open and close the store inventory, did work schedules and also bank deposits and at times I had to be the cook and cashier to keep the labor right
CNA - Certified Nursing Assistant
Sherwood nursing home and rehabilitate - Sherwood, AR December 2007 to August 2009
I did baths/grooming toileting and also had to change my residents who couldn’t go to the restroom made sure their rooms was cleaned on my shift feed the ones who couldn’t feed themselves and also took their vital signs
Accomplishments
Taking care of my elder Giving them the love that they need Cashier
Linen and things - North Little Rock, AR
July 2007 to July 2008
Responsibilities
Working on the register greeting customers and also a little customer service Accomplishments
Good customer service
Cashier / Customer Service
circuit city - North Little Rock, AR
February 2005 to May 2007
Responsibilities
Worked on the cash register
And also did a little cleaning around the store when I was asked SKILLS
Management, Housekeeper 10 years Floor tech 1 year Daycare Assistant
Labor of Love - Jacksonville, AR
September 2002 to July 2004
Responsibilities
I took care of the babies from 6 weeks to 6 months Accomplishments
I was able to be around the young babies to help there parents finish school or able to go back to work CNA
Education
High school or equivalent in Basic
Cornerstone Christian corresponding - Townsend, GA Skills
• Management, Housekeeping/floor tech, and also CNA (10+ years)
• Hospital Experience
• Special Education
• Leadership
• Developmental Disabilities Experience
• Childcare
• Patient care
• Experience with children
• Customer service
• Caregiving
• Inventory control
• Communication skills
• CNA
Certifications and Licenses
Department Of Human Serves CNA
July 2018 to July 2020
Department Of Human Service CNA
November 2007 to November 2011
BLS Certification
June 2022 to June 2024
Department Of Human Services
May 2022 to May 2024
Department Human Services
July 2020 to May 2022
Certified Nursing Assistant
July 2022 to July 2024
Tennessee CNA License
Contact this candidate