Kimberley Hemphill

Management/Benefit Specialist/Claims/Payroll Clerk

Hiawatha, IA 52233

adkzqg@r.postjobfree.com

319-***-****

I am a detail oriented professional offering a strong combination of Management, Payroll, AP/AR, Data Entry, scheduling, collections, billing, posting of payments and office expertise. I am passionate about delivering exceptional customer service and feel that I would be a great asset to your company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Account Receivable Specialist/Claim Speialist

Healthcare of Iowa - Cedar Rapids, IA

Present

Account receivable, submission of Medicaid claims for 15 care facilities, daily census, enter new residence and discharge, aging, monthly statements, daily, weekly and monthly reports, exceptional customer service.

Benefit Specialist/Claims/Payroll Clerk

Comfort Care Medicare - Cedar Rapids, IA

2013 to 2015

• Responsible for weekly payroll of 150 employees- hourly and salaried, Entered into Sap.

• Efficiently handled prior benefit authorizations

• Submitted and processed VA and Waiver billing claims and private billing

• Followed up on claims and pulled through significant revenue

• Delivered exceptional customer service in all aspects of the role

• Effectively handled CMN renewals and prior authorizations

• Worked with Physician's and Insurance Companies to expedite process

• Team player and willing to take on other responsibilities Office Manager/Payroll

Pro Tow Towing - Cedar Rapids, IA

2009 to 2013

• Responsible for weekly payroll of 30 employees-hourly and commissioned.

• Scheduled service maintenance and follow up.

• Negotiate contracts with businesses for their

services at a set rate

• Track and update services done on each individual vehicle.

• AP/AR weekly and monthly reports.

• Dispatched when needed, enter new accounts, send out billing statements.

• Posting of payments, collection on delinquent accounts.

• Inventory, purchase orders of Equipment and Supplies

• Worked with drivers in person and over the phone.

• Great customer service and good repor with customers. Aide Care Medical Cedar Rapids, Iowa

Insurance Specialist/Payroll

Aide Care Medical - Cedar Rapids, IA

1997 to 2009

• Responsible for weekly payroll of 20 employees- hourly and salaried.

• AP/AR weekly and monthly reports.

• Reduced accounts receivable balance from $250,000 to $75,000 in two years through personalized customer service, dedication and timely follow up with claims personnel Medical

• Manager experience combined with durable medical equipment expertise

• Billed insurance, posted payments and did collections

• Answered questions and inquiries regarding patient accounts

• Sent out monthly statements on co-pays of what insurance did not pay

• Spoke to Dr. Office's and sent out Certificate of Medical Necessities Patient Account Representative /Supervisor/Benefit Specialist University of Iowa Hospital and Clinics - Iowa City, IA 1987 to 1997

Iowa City, Iowa

Patient Account Representative /Supervisor/Benefit Specialist 1987-1997

• Successfully supervised six employees for ten years

• Conducted health care seminars for new hire employees and answered questions regarding health care spending accounts/dependent care accounts

• Efficiently handled retirement plans and employee health coverage

• Posted and Balanced Insurance payments of up to $50,000 per day

• Billed Insurance and executed timely collections

• Sent out monthly statements in a timely manner

• Performed general clerical and customer service duties

• Weekly and monthly reports

Education

Associate in Accounting

Hamilton Business College - Cedar Rapids, IA

1987 to 1989

Skills

• Payroll (SAP),Conducted all new and old Employee Benefit Seminars, Cobra, Enrolled new and old Employees in Retirement plan. Healthcare/Dependent care spending accounts and over 25 years of Excellent customer service (10+ years)

• AR

• Accounts Payable

• Accounts Receivable

• Cash Application

• Medical Billing

• Quickbooks

• Receivables

• Time Management

• Data Entry

• Office Experience

• 10 Key Calculator

Certifications and Licenses

Keys Assestment Certification

Groups

Big Brothers/Big Sister

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