Flexible Customer Service & Front Desk Specialist

Tandra Hawkins

Grove City, Ohio 614-***-**** ****************@*****.***

Professional Summary

Motivated and dependable customer service professional with experience in food service, retail, and fitness environments. Proven ability to provide excellent customer service, maintain clean and organized workspaces, and handle cash transactions accurately. Strong communication and multitasking skills with a reputation for reliability and teamwork. Seeking opportunities in front desk operations, cleaning services, or remote/worknfromnhome roles where strong organizational and customer service skills can contribute to a positive workplace experience.

Core Skills

• Customer Service & Guest Support

• Cash Handling & PointnofnSale Systems

• Cleaning, Sanitation & Facility Maintenance

• Communication & Team Collaboration

• Time Management & Multitasking

• Food Preparation & Safety Practices

• Inventory Restocking & Organization

Certifications

• CPR Certification – Planet Fitness

• Tanning Certification – Planet Fitness

Professional Experience

Sandwich Artist / Cashier – Subway, Grove City, Ohio (Dec 2025 – Present)

• Deliver friendly and efficient customer service in a fastnpaced restaurant environment

• Operate cash register and accurately process cash and card transactions

• Prepare sandwiches and food items following company quality standards

• Maintain cleanliness of kitchen, dining area, and food preparation stations

• Assist with food preparation, stocking ingredients, and maintaining organized work areas Porter – Chipotle, Grove City, Ohio (Jun 2025 – Sep 2025)

• Maintained restaurant cleanliness and sanitation standards throughout the facility

• Assisted kitchen team with food preparation and fryer operation

• Restocked food items and kitchen supplies to ensure smooth daily operations

• Supported team members and helped provide a positive customer experience Customer Service Associate – Planet Fitness, Grove City, Ohio (Feb 2025 – Jun 2025)

• Assisted members at the front desk with checknins, questions, and account assistance

• Managed member billing information and handled account inquiries

• Maintained a clean and welcoming fitness environment for guests and members

• Provided professional and friendly customer service at all times Cashier / Sales Associate – Foot Locker, Columbus, Ohio (May 2023 – Aug 2023)

• Processed customer purchases using pointnofnsale systems

• Assisted customers with product questions and purchases

• Restocked merchandise and maintained organized store displays

• Contributed to a clean and welcoming retail environment Cashier – Rancher’s Roast Beef, Ohio (Sep 2022 – Feb 2023)

• Handled cash register transactions and customer orders

• Performed opening and closing responsibilities

• Assisted with food preparation and kitchen cleanliness

• Provided friendly service to ensure positive customer experiences Education

Buckeye Online School for Success (BOSS) – Currently Enrolled, High School

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