Dale Dillard
Warner Robins, Ga 31093
***********@*****.***
Objective
To work in a challenging and skilled organization which can benefit from my strong management skills, always capable to learn at a fast pace under pressure atmosphere while keeping a “can do” attitude. To seek an opportunity to leverage my talents, along with follow-through and positive attitude that will allow me to achieve company targets.
Skills
-Excellent computer skills with numerous and various systems
-Strong ability to maintain professionalism at high demands
-Have a strong attention to detail
-Excellent with all aspects of Customer Service
-Ability to manage and oversee operations of multiple employees at high volume levels
Education
Stephens County High 1993
General Education Development Diploma
West Georgia College 1994-1996
Automotive Technology and Welding Courses
See attached sheet for certifications
Certifications :
EPA Certified in Automotive Air conditioning repair, recharge, and disposal.
Jiffy Lube management Diploma
Light Duty Diesel Systems and Diagnosis
TPMS System and Diagnosis
Toyota Electrical Diagnosis skills and Strategies
Basic transmission hydraulic systems
Accessing and using Audi OEM Systems and procedures
Lubricants and Fuel thru Exxon Mobile
Essential Technology for diagnosis of low/high pressure leaks
Fundamentals of power steering
Hybrid Electric vehicle battery safety
Science of tribology, understanding friction wear and lube
Employment History
Jiffy Lube, A.F.M.L. Inc
May 2006 – Current
General Manager
Jiffy Lube Multi-Care
Dublin, Ga Feb. 2019- Current
Jiffy Lube
Milledgeville, Ga 2017 - Feb. 2019
Jiffy Lube
Warner Robins, Ga 2006 - 2017
-ASE Certification
-EPA Certification in Auto Air Conditioning Recharge/ Repair/ Diagnosis
-Preventative maintenance Certification
-Certified in preventative maintenance
-Customer Service Relations including customer complaints and problems
-Oversee all mechanical work, verify all Diagnosis and work completed.
-Quote / Estimate mechanical repair and tire repair/replacement
-Manage 10 to 15 employees on daily basis including scheduling and conflicts
-Quality and inventory control and compliance
-Handled finding ordering and obtaining parts and special-order parts
-Maintain company property and keep in compliance with franchise rules and standards
-Quality and Inventory control
-Cash flow management, opening of closing of stores
-Train and supervise crew keep crew within franchise training standards
-Build new Fleet accounts (Local and National fleet accounts
-Maintenance on multiple stores equipment including high pressure pumps, Compressors, Computer equipment and maintained paint and upkeep of visual appearance of multiple stores with in franchise compliance.
Employment Cont.
Young Tire and Automotive
Conyers, Ga June 2005 – May 2006
Delivery Driver / Mechanic
-Delivery truck operator
-Load and unload daily delivery according to set schedule
-Customer Service Relations
-Forklift Operater
- Mechanic Technician handling tune ups, mount balance and rotating tires, brake replacement, rotor resurfacing/replacement, A/c recharge, diag, and repair.
-Payment handling from account holders
Phat City Customs
Conyers, Ga July 2005 – May 2006
Custom Installer
-Welding, plasma custom body work and repair
-Custom alarm, remote start systems, stereo, and audio installation
-Paint prep and auto paint
-Fluent with gravity fed paint gun systems
-Perform diagnosis on automotive electrical systems
-Installation of fabricated and custom interior
Baron’s Wholesale Warehouse
Macon, Ga Sept 2003 – July 2005
Delivery Driver / Warehouse Mechanic
-Load, unload, and deliver to accounts according to daily delivery schedule
-Forklift operator and maintenance on forklift
-Alignments, brake repair/replacement, rotor resurfacing/ replacement, tune ups, Mount balance and rotate tires
-Handled cash/check payments from account holders
-Welding, Tig/Mig, plasma and acetylene torch usage
Total Perfections Body Shop
Macon, Ga Sept 2003 – Nov 2005
Paint/Body Repair Technician
-Paint prep, sanding, buffing, resurfacing perfecting body work
-Handling most Insurance claims and restoring vehicles back to OEM specifications
-Riveting and welding usage
Employment Continued
Lowes
Warner Robins, Ga Dec 1999 – June 2004
Full time Warehouse Receiver
-Receiving Inventory into warehouse
-Receiving freight, loading and unloading trucks in timely manner
-Operating forklift, cherrypicker, starwars, and electric pallet jack operator
Kmart
Warner Robins, Ga Dec 1999 – May 2004
Overnight Stock Crew part time
-Unload freight trucks
-Stock inventory/Quality control
-Forklift and Electric pallet jack operator
Chromalloy
Lagrange, Ga March 1996 – Sept 1999
Alseal and Conversion Painter
-Painted jet airplane parts and assembly pieces
-Conversion and Alseal paint
-Paint prep – blasted parts (grit and sand)
-Maintained crew area
-Buffered parts using multiple tanks
-Hoist operator and 10,000 degree oven operator
-Welding with company machine and plasma torch cutting
References
Available upon request
Dale Dillard
307 Tanglewood Ct.
Warner Robins, Ga 31093
***********@*****.***
References
Kisha Farris
*********@*****.***
Adult Protective Services, INV
Connie Bowman
************@***.***
Electronics Engineer ( Retired)
Trevor Dowd
******.****@*****-****.***
Warehouse Manager
Rosanna Roberts
***************@*****.***
Service writer
Reid Alexander
Shop Supervisor Imports Only