Lisa Jordan
Mechanicsburg, OH 43044
****.**********@*****.***
OBJECTIVE
Looking to step away from nursing and go back to my previous roots in Human Resources with compensation and Accounts Payable/Receivable plus payroll prior to getting my nursing degree.
EDUCATION
AAS, Registered Nursing, Clark State Community College, Springfield, Ohio: June 2007
Awarded Community Commitment Scholarship
3.24 GPA, Dean’s List – 5 out of 6 quarters
EMPLOYMENT
RN Case Manager, Quantum Health Dublin, OH, January 2026-present
Coordinate care for a diverse group of members with specific needs.
Provide support and education for members and their families for treatment plans and resources.
Working with insurance groups to ensure coverage for medications and treatments.
Making sure that authorizations are in place for treatments.
Owner-Operator, The Five Leaf Clover Store Urbana, OH, January 2025-present
Manage a small business. As an owner-operator of a small business, I am responsible for providing good customer service, merchandising, purchasing, and maintaining inventory. Accounts payable/receivable and payroll.
RN CDIS, CRCR, CorroHealth, Plano, TX, July 2024-December 2024 (Contract ended)
Review clinical documentation for improvement and/or quality opportunities. Create queries in a compliant manner in accordance with AHIMA and ACDIS compliant query guidelines with AHA Coding Clinic Guidelines, ensuring that medical diagnoses and procedures are being submitted for reimbursement.
RN Retrospective Query Writer, Accuity Healthcare Laurel, NJ, April 2024-June 2024
Assess clinical indicators and suggestions of various query requests from the MD Reviewer/ DRG Integrity Specialist. Create queries in a compliant manner in accordance with AHIMA and ACDIS compliant query guidelines with AHA Coding Clinic Guidelines, ensuring that medical diagnoses and procedures are being submitted for reimbursement.
RN CDIS Supervisor, CRCR, Ensemble/Mercy Health, Springfield, Ohio July 2017-April 2024
Review clinical documentation for improvement and/or quality opportunities. Provide education to physicians and other clinicians on compliant documentation practices to support medical necessity, severity, reimbursement, and continuity of patient care. Assist as a clinical resource to the coding staff when coders require clinical interpretation to determine appropriate code assignment. I perform Quality Audits on CDI staff, Run daily reports in 3M, assign vendor cases, review coding holds, time and attendance, monitor CDI reconciliations, daily meetings, monthly steering report, CDS monthly touchbases with staff, monthly staff meetings, 2nd level mortality reviews, maintain holds list, collaborate with quality dept to review PSI/HAC’S, work with LOS manager to insure best DRG for patients that have a long length of stay, and work with the providers and staff to assure charting accuracy.
Staff RN Kettering Medical Center, Kettering, Ohio January 2015-April 2018
Neurology, UCU (Same Day Surgery) pre-op and post-op patients for surgery and procedures. Outpatient infusions, transfusions, and injections. Pre-op and post-op heart catheterization patients including pulling lines.
Staff RN Fresenius Dialysis Centerville, Ohio, April 2016-September 2016
Hemodialysis (Working 2 jobs)
Staff RN Premier Health Partners Dayton, Ohio March 2013-May 2014 rehire August 2014- January 2015
Hemodialysis/Progressive Care Unit Performed hemodialysis on patients. Worked progressive care unit.
Clinical Coordinator Davita North Dayton, Ohio May 2014- November 2014
Hemodialysis I was in charge of the staff. Scheduling for staff and patients. I filled in wherever there was a need.
Staff RN SRMC Springfield, Ohio March 2012- March 2013
Renal/Pediatric Telemetry Unit
Staff RN UVMC Troy, Ohio July 2011-March 2012
Hemodialysis
Staff RN Davita Dialysis Center, Springfield, Ohio October 2010-July 2011
Hemodialysis
Staff RN Springfield Regional Medical Center, Springfield, Ohio; July 2007- October 2010
ICU Step Down Unit/Medical/Surgical Unit/ Oncology/Pediatric Unit
SKILLS
Technical/Software
Epic, 3M 360 Encompass, 3m Impact ROI, Cerner, Clintegrity, McKesson, Microsoft word, Microsoft excel, Peoplesoft
Professional
Good customer service skills, Time management skills, and Organizational skills