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Office Assistant Customer Care

Location:
Agra, Uttar Pradesh, India
Salary:
15000
Posted:
August 17, 2020

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Resume:

CURRICULUM VITAE

SAKSHI JAIN

*/** **** *****

Agra 282003

Mobile:. +918*********

Email: adfdr6@r.postjobfree.com

CAREER OBJECTIVE

I present myself as a committed, motivated, reliable and self-disciplined individual. I am willing to take up challenges in my profession, as well as in my personal life. I am looking forward to an organization where my will to succeed and experience is used constructively to promote and expand the organization. WORK EXPERIENCE

(1) DEVLUPS WEB SERVICES(AGRA)

Designation: CONTENT WRITER

From: December 2019 to present 2020

Writing articles for New PM Yojana,Technical articles, topics on google trends which is related to biography, poems, shayaris,status, quotes, technical articles, Essays,Stories,Upcoming Festivals related articles,occasional articles, worship articles,education articles both in hindi and English and many more. Working on word press

On page SEO

(2) SUD LIFE INSURANCE (Agra)

Designation: Life Plan Designer IN SALES DEPARTMENT From: February 2016 to August 2016

Job Profile:-

Advised and counseled customers through precise communication which insurance plans best suited their needs and budget.

Developed client leads and implemented marketing strategies to retain new clients.

Calculated premiums and established payment methods for sales.

Handled high call volume of inbound/outbound calls in the range of 100+ calls a day.

Controlled customer complaints regarding sales and service.

Finalized sales and collected necessary deposits.

Attending conferences with Team leader and Branch Head.

(3) Reliance Communication Ltd.

Designation: Customer Care Executive (Agra)

From: September 2009 to March 2012

Job Profile:-

Work on Software of the Company through Reliance Intranet facility.

Serves as a basic point of contact for customers with complaints, queries, requests, feedback etc.

Ensures that all the requests, queries and complaints of customers are responded to in a timely and professional manner.

Responsible for attending walk-in clients & enthusiastically presenting them the range of Prepaid

& Postpaid plans.

Provides all Back-office support tasks like sending and receiving mails.

Attending and supervising telephonic queries.

OTHEREXPERIENCE: -

Five month working experience in Oswaal books Agency as Back office executive in Sales Department.

One year working experience of Teaching in Convent School for Primary Classes.

6 Years experience of Teaching tution of CBSE and ICSE.

Friendly with Microsoft Word, Excel, Wordpress, Mailing, Internet & Basic Computer Knowledge.

ACADEMIC QUALIFICATION

MBA from Symbiosis Center for Distance Learning, Pune

Graduate From Dr. B. R. A. University, Agra.

Intermediate with PCM done from U.P. Board.

High school done from U.P. Board

STRENGTH:

Hard working

Ready to take responsibility

Believe in gaining knowledge through work

Ready to work in team with positive team spirit

Listening & quick learning ability.

Possess lot of initiative and self-motivation

Recognizes need for action and reacts appropriately/Self Starter

Takes on additional responsibility when assigned /Needed

Effectively conveys information and ideas to others. PERSONAL DETAILS

Father's Name: Mr. Shailesh Jain

Date of Birth :27th October 1990

Marital Status : Single

Nationality : Indian

Religion : Hindu

Languages Known : English and Hindi

Hobbies : Listening music, Reading books

Date:

Place: AGRA (SAKSHI JAIN )



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