Project Management Change

Sandhya Nair **********@*****.*** 412-***-****

Executive Summary

Accomplished HR and IT consultant with over 20+ years of experience in ERP implementations, HR transformation projects, and project management. Experienced working with small to large organizations, leading cross functional and offshore-onsite teams. Proven ability to build strong relationships with clients and peers to achieve organizational objectives. Experience across diverse industries such as healthcare, retail, oil and gas, banking, higher education, government, communications and manufacturing, giving a strong foundation for consulting work. Ability to multitask and prioritize activities to successfully meet project deadlines and customer expectations while improving internal processes to add value at each phase of an engagement.

Area of Expertise

SDLC, System Business Analysis, HR Transformation, Systems Integration, CRPs/POC, Data mining and analysis, Process redesign, Continuous Improvement

Agile BA – gather requirements, create cards, collaborate with PMs to help in prioritizing stories, maintain ongoing communication with both the development team and business stakeholder and help with releases

ERP Implementations and Upgrades

Project Management (includes but not limited to SOWs, Orals, CRPs, various project deliverables), Organizational Change Management

Cross-functional Team Leadership, Stakeholder Management, Training and Development

Development of reusable objects and incorporating them into solutions

Skills

ERP: Workday (HR/Benefits/Comp/Recruiting/Security), PeopleSoft HCM suite v7.5- 9.2, UKG Pro WFM, Oracle HCM Cloud, ServiceNow Testing tools: Smartsheet, Jira, Mercury LoadRunner, HP ALM (Application lifecycle management), Excel Project Management: Salesforce, Monday.com, Clarity, MS Project, NetSuite OpenAir Technical: Workday EIB/Advanced Load, Workday Report writer, Workday Customer Connect, PeopleSoft PeopleTools (Application Engine, Integration broker, People code, Approval Workflow Engine (AWE), SQL, DBA Training / Conferencing Applications: MS Teams, Slack, Skype, Zoom, Webex

Certifications

Workday HCM and Benefits (Exp)

UKG Pro WFM

Prosci® Change Management Practitioner (PCP)

PeopleSoft HCM/PeopleTools

Education

Master's in Computer Management

University of Poona, India - 1994

Bachelor's in Chemistry

Garware College, India - 1992

Professional Experience

Datavail(Skybridge Global), Bromfield CO Dec 2020 – August 2024

Atrium Health Wake Forest -UKG Pro/Workday/PeopleSoft v9.2/Oracle HCM Cloud Consultant Winston-Salem, NC

WD implementation preparation for P1– assisting with requirements for HR system transition to WD and interface with T&L system

Assist with the implementation of UKG Pro (Kronos Dimensions) by conducting testing – Integrations with PeopleSoft/AD/Clairvia/RS2, maintaining configuration in PeopleSoft T&L and PY, work with HR/BN/PY teams during Payroll processing, create and maintain reports in UKG Pro and PeopleSoft Payroll

Maintain Kronos functionality, including configuration changes, testing, and deployment for Time, Accruals, Schedules, Clocks and Device groups, and CRTs.

Gather requirements, provide solutions, create Agile stories/cards in Jira, collaborate with business stakeholders (administrative staff, and other healthcare professionals)

Integration of UKG Pro WFM with Oracle HCM Cloud - involving setting up test data, validating interfaces, and performing post-conversion data validations wrt CRTs, maintain business structures, hire/rehire, security, secondary jobs, and Hyperfinds.

Review Kronos updates and determine the appropriate testing strategy.

Provided integration support across various systems such the Kronos, AD, Badging and ERP System

Create training materials and conduct training sessions.

Collaborate with UKG to resolve issues, production support including providing on-call support

Intecrowd, Lake Worth, FL - Senior Consultant May 2022 – March 2023

Workday AMN San Diego, CA- Benefits Consultant October 2022 – March 2023

Led requirements gathering/alignment sessions, assisting client in filling Benefit Workbook

Set up P1 instance based on the alignment session requirements

Configuration including but not limited to setting up Benefit plans, Rate, Benefit Event types, Benefit groups, Cross Plan, Enrollment rules etc,

Performed and reviewed DA Reviews to finalize Project deployment

Testing – test scripts, Led CCS and End to End testing

SuccessAcadamies New York, NY- Workday HCM Consultant/PM, Business Process enhancements October 2022 – March 2023

Reviewed and redesigned business processes in HCM/Compensation/Benefits/Recruiting/Time Off leading overhauling and redesign Security roles and assignment

Gathered requirements, performed fit-gap, provided solutions, updates system per requirements

Redefined business approvals and approvers

Created test scripts, Test plan and Move to Production

Created and maintained Project plan, tasks, effort, resources

Vera/Castlight (Now Apree) Santa Rosa, CA- Workday HCM/Recruiting Consultant, September 2022 – February 2023

Merger activities – help client with filling and uploading Workbooks – HR/BN workbooks, create supervisory orgs, BPs, Security

Collaborated with client and Vendors to design, document and help set up new integrations

Worked with client and SMEs to gather requirements for HR/Comp/Recruiting for the new merged Company

Performed and reviewed DA Reviews to finalize Project deployment

Recruiting - Setup Start Job Requisition, EVerify integration and testing

Configuration including but not limited to Creating Paygroups, Custom Organizations, Security changes

Created test scripts, Supported CCS and End to End testing

Oversaw and supported UAT/End to end testing and with the customer

Part of Production Support team – used Agile methodology using ServiceNow to gather requirements, create cards, collaborated with stakeholders for testing, releases, and continuous improvement.

COTA, Columbus OH - Finance Lawson/Infor implementation, Test Lead, July 2021 – Feb 2022

●Created and maintained test schedules for all assigned projects and ensure delivery with prompt issue escalation, Guided team with testing best practices

●Liaised with the global Test, Business and Development teams, effectively communicating testing metrics, progress, schedules and issues impacting delivery

●Created and managed of test plans and scripts, SAT and UAT Test kick off preparation and decks

●Led and managed a team of client members responsible for data entry, helping with integrations, writing Test scripts, loading into ALM, Test execution.

●Responsible for creating tasks, managing resources, and delivering project status updates to stakeholders.

●Led regular defect management calls with client test team and the offshore team in Manila.

Navigator Management Partners (Now Avaap), Grandview, OH - Senior Consultant March 2013 – May 2020

HCPSS Baltimore, MD - Workday AMS/Benefits Consultant, October 2019 – March 2020

●Worked as Benefits consultant in the AMS team for the client, supporting Client’s requirements and changes

●Client used Jira for enhancement requests and Defect Management. Worked with Client to triage and provided alternative solutions, managed weekly support calls for Benefits

●Conducted requirements gathering and demo (if needed) to evaluate and understand expectations

●Gather requirements and created agile stories/cards in Jira, collaborate with business stakeholders (administrative staff and teachers)

●Configured and Unit tested and moved changes to Production after Client approval

●Develop documentation, gather business approvals, test and implement any system enhancements in the production environment. Follow the change management process for migration

Eastern Nebraska Human Services Agency, Omaha, NE- Workday Implementation/HR-Recruiting-Benefits Consultant, April 2019 – September 2019

●Worked with the client to fill up, review and maintain HR/Compensation/Recruiting Workbooks

●Configured HR, Compensation and Recruiting Business Processes in the Foundation tenant

●Used EIB/Advanced load to load configuration

●Assisted in setting up DocuSign for Applicant Offer business process

●Participated in Foundation Alignment and identified requirements, redesigned as needed including Business Processes and configuration

Collaborated with client and Vendors to design, document and help set up new integrations

Created reports per Customer requirements

●Collaborated with the Integration team with the integration team with ServiceNow - Automate employee onboarding, offboarding, and lifecycle events, data sync of employee details from Workday Studio

●Smoke tested HR, Compensation and Recruiting set up including BPs in the End-to-end tenant

●Created and deployed test scripts for HR, Benefits and Recruiting using Smartsheet

●Led Confirmation sessions, Supported client during End-to-end and UAT testing, defect management

●Performed and reviewed DA Reviews to finalize Project deployment

●Part of the Post production support team until handover to the AMS team - used Agile methodology using ServiceNow to gather requirements, create cards, collaborated with PM, Scrum master, stakeholders and development team for testing, releases, and continuous improvement.

SOKA University, Aliso Viejo, CA- Workday Implementation/Benefits Consultant, April 2019 – July 2019

●Worked with the client to create and maintain Workbooks - Configuration and Enrollment

●Assisted with requirements gathering during the Alignment sessions, Participated in Foundation Alignment sessions

●Collaborated with client and Vendors to design, document and help set up new integrations

●Configured Business, Loaded/Configured configuration data

●Created and deployed test scripts for Benefits

●Supported client during End to end testing

LBrands, Columbus OH - Kronos Dimensions Cloud Implementation/Oracle HCM Cloud Test Lead, August 2018 – November 2018

Project planning, monitoring, preparing test scripts, execution and defect management

Collaborated with Client and Kronos (onsite and offshore) resources

Led testing between Oracle HCM Cloud, PeopleSoft T&L, raw data from POS system and Kronos Dimensions integrations. Running PY processes to validate that data translated correctly into paychecks

Testing rules setup in Kronos considering the client being in multiple countries and multiple states in the US. Each state in the US has different labor laws which were setup in Kronos. As data comes in from POS systems/PeopleSoft, the data had to be tested against these labor laws.

Managed a team of client members who were responsible for data entry, helping with integrations, writing Test scripts, loading into ALM, Test execution. Also was a liaison with the Legal department and client functional team.

Agile BA/PM in HP ALM - Worked as the PM for testing creating tasks and responsible for the execution, resource management and Project status delivery to Stakeholders, Defect management with Kronos.

Provided integration support across various systems such the Kronos, AD, Badging and ERP System

Responsible for generating Project status for the Executive team and Risk Management

State of Ohio, Columbus, OH- PeopleSoft Consultant/Agile BA, March 2018 – July 2018

●Worked as PeopleSoft SME to assist in the UAT of the new myOhio site, an initiative for the State of Ohio. As part of the ODX myOhio transformation, a modernized process for improving the enterprise identity management (EIDM) model to be delivered for the State. Part of this modernization approach includes improving State business processes and functions related to provisioning and managing its users, leveraging the ODX and EIDM platforms

●Led UAT script generation, managed UAT execution by coordinating with various State business analysts (HR, Finance, EPM, ELM, Azure), EIDM and Active Directory teams

●Collaborated with various stakeholders (HR, Finance, Security, Azure) and development teams

●Managed Sprint Planning & Review

●Engage in daily stand-ups, retrospectives, and other Agile ceremonies to ensure smooth progress and address any blockers.

Lorain County Community College, Elyria, OH - Oracle HCM Cloud Core HR Functional Lead, November 2017 – January 2018

●Conducted HR familiarization and Initial Configuration workshops

●Helped through various requirements and configuration set up needed

●Configured the system to roll out the first prototype for client’s review

●Conducted prototype sessions with client configurations

Ascena, Pataskala, OH - Workday Implementation/HCM Consultant September 2017 - October 2017

●Worked as functional SME assisting Ascena BAs in requirements gathering with the implementation team from Deloitte

●Attended Workday Global design workshops for HR, Leave Management, Compensation, Performance Management and Payroll with Ascena team

●Assisted Ascena functional HR team to understand the future Workday system with respect to their then current PeopleSoft legacy system, help guide them through the Global design workshops and address questions of their behalf

Others-

LBrands: Oracle HCM Cloud Consultant, May 2017 – August 2017

LBrands: PeopleSoft Consultant, May 2015 – June 2017

The BGSU, Bowling Green: PeopleSoft Upgrade Benefits/Training Functional Lead, May 2014 – August 2014

LBrands: PeopleSoft T&L Functional Lead, October 2013 – March 2014

LBrands: ACA Test Lead, August 2013 - September 2013

The Ohio State University: PeopleSoft Upgrade 9.2 HCM/SIS Consultant, June 2013 - July 2013

Accenture LLP, Manager March 2005 – April 2013

Worked in PeopleSoft systems. Deep understanding of HR suite/modules, as well as strong project management, leadership, and communication skills. Experience includes but not limited to Implementations and Upgrades, Configuration, User Training and Support, Compliance and Reporting, Security and Data Integrity, and Continuous Improvement.

●State of Ohio: PeopleSoft HCM 8.9 to 9.1 Upgrade/ HCM Functional lead, March 2012 - February 2013

●City of NY: PeopleSoft HCM 9.0 Implementation – FIN Interface/Vendor Management, Consultant, November 2011 - March 2012 - Worked as the HCM SME responsible to provide a solution for HCM-FIN interface

●Deutsche Bank, PeopleSoft HCM TAM Implementation 9.1 (GER)/Consultant, August 2011 - August 2011 - Worked as the functional HCM 9.1 TAM SME responsible for reviewing requirements and providing a functional solution using delivered PeopleSoft functionality

●Target: PeopleSoft HCM 8.9 to 9.1 Upgrade/HCM Functional Lead, August 2010 - July 2011

●Navistar: PeopleSoft HCM 8.9 to 9.1 Upgrade/HCM Functional Lead, January 2010 - July 2010

●City of NY: PeopleSoft 9.0 TAM Implementation/Recruiting Functional Lead, February 2009 - September 2009

●Citizens (RBS) Bank: PeopleSoft HCM Upgrade 8.8 to 9.0, Implement PS eRecruit 8.9/HCM Functional Lead, February 2008 - November 2008

●Anadarko: HR Transformation/PeopleSoft HCM Functional Lead, October 2007 - February 2008

●Unilever (USA/UK/NLD): PeopleSoft HCM Custom Self Service application/Recruiting Functional Lead, June 2007 - August 2007

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