Business Development Account Executive

CRAIG TOVELL

Dublin, OH • 614-***-**** • ***********@*****.*** • https://www.linkedin.com/in/craig-tovell/ Director, Strategic Planner

Accomplished business development professional with over 10 years of Enterprise sales experience marketing, managing major accounts, upselling, cross-selling, building pipeline driving revenue growth, and enhancing customer satisfaction. Proven success in solution-based team sales leveraging expertise in IT, Telecom, Cloud, Security and AI to develop strategic partnerships and unique, innovative solutions.

Areas of Expertise:

Enterprise Account Executive • Key Account Manager • Collaboration Team Selling • Partnerships ConnectWise • Marketo • MS Suite • Salesforce • ServiceNow • Tableau • Workday WORK EXPERIENCE

Business Development Manager (Contractor) 04/2024 – Present Asisteme.AI, Tampa, FL (Remote)

• Leading the North American launch of Asisteme.AI, developing targeted branding for Fortune 100 to 1,000 companies – Direct and Channel partnerships.

• Designed a 5-tier pricing model for long-term agreements, including custom IT solutions for business clients and licensing for IT partners with our remote development team.

• Directed targeted promotional campaigns, including soft and guerilla marketing, focused on Virtual Assistants and Chatbots for Call Centers and Websites.

• Engaged with various sectors, including Agriculture, Education, Finance, Government, Healthcare, Insurance, Military, Restaurants, Retail, Security, and Telecom. Senior Account Executive 04/2022 – 04/2024

Rackspace, San Antonio, TX (Remote)

• Managed 30 major accounts, overseeing solutions engineers and customer success managers for cloud-based disaster recovery, storage and IT services. Ranked 2nd in a class of 50.

• Doubled pipeline compared to peers in the highest-selling unit across 5 continents. Achieved top partner status for AWS, Azure, and GCP, VMWare -- including AI certification. Recognized for

“Company Priority: Superior Financial Performance” creating a $250M rolling 12-month pipeline for Americas Region!

Business Development Manager (Contractor) 09/2021 – 01/2022 Vision CTS, Sunbury, OH

• Enhanced bottom-line revenue by designing and implementing telecom and IT solutions Direct and Partners for business, government, and education clients. CRAIG TOVELL

Dublin, OH • 614-***-**** • ***********@*****.*** - https://www.linkedin.com/in/craig-tovell/ Resume, Page 2

Channel Integration Manager 04/2018 – 02/2021

Windstream Enterprise, Columbus, OH

• Consistently doubled KPIs for 33 months by revitalizing underperforming territories.

• Developed new business partnerships and secured client retention through aggressive management strategies.

• Awarded Great Lakes Regional Blitz Award 3 times for outstanding sales performance.

• Promoted from direct enterprise accounts to Channel Manager, focusing on strategic cloud solutions such as SD-WAN and UCaaS. Type-2 Carrier successes.

• Expanded master distributor and agent relationships through targeted prospecting. RELEVANT EXPERIENCE

President/Founder, TotalTelco, Inc.

• Improved client retention by 35% and achieved 4x growth in the largest e-school account in America. Negotiated, purchased, implemented, billed as Sole Proprietor.

• Launched successful telecom operations, selling data/voice technologies and designing IT solutions. Value-Added Reseller for 42 Telecom firms as part of the Channel.

• Secured new business through effective contract negotiation and strategic sales initiatives. Vice President, National Cable

• Responsible for delivering Internet to nationwide rural Cable TV systems with 88 head-ends, Multi-Tennant and Multi-Dwelling Units (MTU/MDUs), Wireless Umbrellas – designing fault- tolerance, negotiating, purchasing, pricing and reporting to Investor Stakeholders. Senior Sales Executive, Microman, Inc.

• One of 3 founders, building PCs and servers for Novell and Microsoft networking grown to over 75 employees and $10 million annually – engineering, sales and customer support. EDUCATION: Bachelor of Arts, Journalism and Business Communications – Otterbein College - Westerville, OH

PERSONAL: 8-time National Sailing Champion, Coach for OSU and Ohio Wesleyan. Woodworker. Writer, Columnist. Holds 4 Patents. One of 10 selected for Student Leadership at the OSU.

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