Hollis S. Cantrell

San Antonio, TX, ***** 571-***-**** addaez@r.postjobfree.com https://www.linkedin.com/in/holliscantrell

EXECUTIVE LEADER

Program and Operations Management, Strategy

An experienced leader focused on building relationships to provide exceptional customer service both inside and outside an organization. A skilled manager with more than 30 years of management and leadership experience at entry, middle, and senior management levels. Proven leadership and management in matrixed and cross functional organizations across multiple time zones. A self-starter, adaptable to any environment, and able to solve problems creatively to meet customer and company needs. Passionate about improving processes to optimize individual and team results. Exceptional liaison talents, able to communicate with all levels of stakeholders and customers to understand needs and translate those needs to achieve technical results. Committed to excellence by iteratively creating objectives and goals to quantify and achieve individual and team success. Strategic thinker, able to envision and analyze current processes to identify potential risks and develop solutions to mitigate risk and solve problems. PMP and SAFe Certifications. Active Security Clearance.

SKILLS & ABILITIES

LEADERSHIP: Leads teams of 6 – 300 personnel of varying capabilities, developing teams and motivating them to achieve success. Analyzed trends, developed and implemented actions to improve processes across small and large organizations. Quickly able to adapt to new environments and “speak” the same language at all levels within an organization.

MANAGEMENT: Extremely successful in managing all aspects of programs or projects based on Waterfall or Agile frameworks. Organized and focused to develop and manage individual and company roadmaps. Able to delegate, follow up, identify challenges, and work to solve the problem at the lowest level.

EFFECTIVE COMMUNICATION: Skilled communicator, written and oral, able to understand customer requirements, translating the requirements into process and system improvements. Experienced presenting to large and senior level groups to gain buy-in or understand process changes.

PROFESSIONAL EXPERIENCE

Program Manager/USAA Account Chief of Staff Information Asset, LLC San Antonio, TX December 2019 – Present

Program Manager for Information Asset developing Data Management and Data Governance Strategies for the growing data protection compliance requirements.

●Manage multiple technical and business programs, ensuring Stakeholders are informed of progress and able to make timely changes to deliverables

●Lead multiple teams, balancing minimal resources during project downtimes to maximize team output

●Only Information Asset employee living in San Antonio, liaising daily with the San Antonio customer and looking for business development opportunities

●Manage deliverables based on an Agile process to meet Stakeholder changes

●Provide Stakeholders with risk assessments based on new project requirements, negotiate the best plan to meet the Stakeholders overall data management strategy

Program Manager, Strategy & Integration, Program Management Support GG-13 and P3I Contractor Joint Cyber Command & Control (JCC2) Lackland, AFB June 2017 – December 2019

Work in the Acquisition Program Management Office (PMO) building a cyber-software solution across the Department Analyzed the problem of latent software delivery, developing a Hybrid Acquisition Strategy combining elements of the Federal Acquisition Regulation and Agile Acquisition to deliver timely cyber capabilities to the war fighter to defend the cyberspace domain (worked as a contractor and hired as a GG-13)

●Researched the information challenges across the DoD, identify gaps and recommend solutions on ways to integrate disparate cyber tools, burn down risk, streamline practices and information exchanges, to develop a single integrated and interoperable cyber command and control solution

●Managed program risk and analyze multiple strategies to identify the best course of action to achieve PMO goals

●Rapidly learned systems engineering and cyber technology concepts and terminology for effective communications with internal and external stakeholders

●Support the transition of multiple contracts to a rapid acquisition Indefinite Quantity Indefinite Delivery contract

●Planned Program Increment Planning session for stakeholders and developers to begin Agile development processes

●Developed schedules and acquisition strategies supporting rapidly changing requirements from stakeholders

●Supported the JCC2 cost estimate development for USCYBERCOM representation to senior leadership

Program Manager P3I, Inc, Lackland, AFB Cryptologic and Cyber Services Division September 2016 – June 2017

Support to the Acquisition Program Manager to develop communications security equipment for the Department of Defense (DoD)

●Managed and maintained day to day operations for two cryptologic programs, working with the Contractor to assess risk of schedule slippage, communicate the slippage to stakeholders, and develop solutions to bring the Contractor back in line with the program Statement of Work to manage stakeholders expectations and deliver equipment

●Coordinated with organization senior leaders and stakeholders to define and organize near, mid, and far-term goals for execution and keeping the program on track with cost, performance and schedule

Program Manager Requirements Determination Directorate (RDD) Ft. Huachuca, AZ, BAH, GDI December 2014 – September 2016

Force Integration conducting requirements assessments, working within the acquisition framework to support design, development, testing, and implementation of materiel solutions

●Followed the military requirements framework to understand problems, identify solution needs, conduct analysis, and determine risks associated with proposed solutions

●Collaborated with multiple directorates to develop and write the strategy defining the future Intelligence Force Structure

●Coordinated with other Army Centers of Excellence to receive feedback from testing events and other lessons learned to develop Army wide strategies

●Coordinated with senior level stakeholders to ensure their needs were met

●Supported requirements development documentation addressing intelligence gaps and proposed solutions

●Worked with internal and external stakeholders to define requirements and develop solutions

Commander (Army O-5) Western Army Reserve Intelligence Support Center US Army Camp Parks, CA August 2013 – November 2014

Force Integration conducting requirements assessments, working within the acquisition framework to support design, development, testing, and implementation of materiel solutions

●Followed the military requirements framework to understand problems, identify solution needs, conduct analysis, and determine risks associated with proposed solutions

●Collaborated with multiple directorates to develop and write the strategy defining the future Intelligence Force Structure

●Coordinated with other Army Centers of Excellence to receive feedback from testing events and other lessons learned to develop Army wide strategies

●Coordinated with senior level stakeholders to ensure their needs were met

●Supported requirements development documentation addressing intelligence gaps and proposed solutions

●Worked with internal and external stakeholders to define requirements and develop solutions

Detailed Inspector General, Inspections Division, Intelligence Oversight (Army O-5) US Army Reserve Command US Army, Ft. Bragg, NC August 2012 – August 2013

Managed an Inspections Team and developed an Intelligence Oversight Program for the entire Army Reserve Command

●Developed and implemented processes to improve training and compliance for the Intelligence Oversight Program to include budget, schedule, and performance requirements

●Provided daily oversight for Army Regulation Compliance

●Resolved conflicts and provided compliance based recommendations to the Commander

●Developed, planned and coordinated a program for Inspections teams to assess intelligence related problems in the Army Reserve Command

●Supervised a team of 6 personnel

Executive Officer (Army O-4) Military Intelligence Battalion US Army Tumwater, WA and Balad, Iraq December 2010 – August 2012

Planned and executed the deployment of a 300 person Battalion simultaneously to Iraq and Afghanistan

●Performed program and project management activities to include pre-deployment, activities in theater, and redeployment ensuring accurate schedule and delivery to meet deployment timelines

●Oversaw the movement of required resources from Washington to a combat zone and return, shifting resources as required to negate delays

●Integrated and synchronized Intelligence disciplines according to each mission set, providing the right capability to the supported unit

●Identified gaps in communications coverages and worked to create a solution to ensure all unit members were able to communicate

●Supervised 300 personnel, divided into 42 team in both Iraq and Afghanistan

●Identified gaps and created solutions to ensure timely movement of resources

●Identified risks and developed risk mitigation plans

●During redeployment, managed the Battalion staff from Tumwater, WA, Ft. Dix, NJ, Kuwait, and Iraq directing the flow of personnel and resources from Iraq to Kuwait to Ft. Dix, and Tumwater, WA over a 100 day period

Personnel Resource Manager (Army O-4) Army Human Resources Command US Army St. Louis, MO and Ft. Knox, KY August 2009 – November 2010

Managed Army Military Intelligence Officers Careers for the Reserve component

●Project Manager responsible for moving Human Resources Command from St. Louis, MO to Ft. Knox, KY ensuring no loss of support during the move

●Managed 2500 Reserve Officers providing career mentorship and guidance

●Solved problems on a daily basis to support Officers in the field receive promotions, attend school, and manage personnel records

●Assessed current and future officer population numbers to predict school seats by year and minimize waste with unused school resources

●Worked with the Intelligence school house at Ft. Huachuca to determine manning levels and predict future requirements

Operations Officer (Army O-4) Military Intelligence Group US Army, Darmstadt, Germany January 2005 – July 2008

Managed intelligence operations and resources for a 1500 person organization

●Managed Intelligence operations across Germany and Italy supporting other Services, DoD, and the host nation

●Coordinated Brigade requirements to integrate and synchronize intelligence disciplines to meet operational requirements

●Managed a 50 person element deploying to Romania for 30 days managing logistics, personnel, lodging support, and the establishment of a Temporary secure facility

●Identified operational gaps and lead a team to work through the requirements process to develop and implement solutions

●Managed funding and requirements to support Overseas Deployment Training bringing Reserve personnel to Germany to augment operations

●Served as Lead Planner and Project Manager integrating an Air Asset Battalion into the Group, supporting personnel, logistics, solving issues with aircraft operations, maintenance, and sustainment

●Identified and mitigated risks associated with a Group wide relocation ensuring no loss in operations or equipment

●Negotiated between EUCOM, USAREUR, and INSCOM on terms for the addition of the Air Asset Battalion to Wiesbaden, GE for resources and sustainment ensuring 100% compliance

●Project Manager for deploying, support during deployment, and redeploying a headquarters element to Iraq

EDUCATION

US Army War College, Masters of Strategic Studies, July 2016

US Army War College, Defense Strategy Course, July 2013

Defense Intelligence University, Masters of Science in Strategic Intelligence, July 2010

University of Oklahoma, Masters of Public Administration, December 2003

Oklahoma State University, Bachelors of Science, Public Relations, May 1992

CERTIFICATIONS

Project Management Professional (PMP) (December 2016)

Scaled Agile Framework (SAFe) (November 2017)

AWARDS/ACHIEVEMENTS

2011 Bronze Star

2011 Meritorious Unit Commendation

2005 – 2009 Meritorious Service Medal (2)

2005 Joint Service Commendation Medal

2002 – 2005 Joint Meritorious Unit Commendation Award

2004 – 63rd Regional Readiness Command Facilities Manager of the Year

1998 – 2013 Army Commendation Medal (5)

1992 – 2006 Army Achievement Medal (3)

1987 – 2001 Army Reserve Components Achievement Award (4)

1987 – 1997 Armed Forces Service Medal

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