Information Technology Data Center
Resume:
Edris Hamraz
Address: **** ****** *****, ********, ** 43228
Phone: 317-***-****
Email: *******.***@*****.***
Cisco Certified Specialist - Enterprise Core( Cisco ID No. CSCO14402180)
Certified CCNA: Cisco Certified Network Associate (Certification Valid Number- L0WPD1DMYLF4QBK5)
Certified SC-200 : Microsoft Security Operations Analyst Completed Training of CEH ( Certified Ethical Hacker) OBJECTIVE Passionate and detail-oriented cybersecurity professional with extensive experience in network security, firewalls, and risk mitigation. Seeking to leverage my expertise in security architecture, threat detection, and compliance to strengthen enterprise security infrastructure.
EDUCATION
Master Degree of Computer Science in Information Technology, Bakhtar University (2015 – 2017)
Bachelor Degree of Computer Science In information Technology, Kabul University(2010 – 2013)
Firewall
Experience
Palo Alto, Fortinet, ASA, Cyberoam,
Checkpoint, SOPHOS.
WORK
EXPERIENCE
Data Center Technician July 2024, Current
Google, USA
-Perform routine inspections, testing, and troubleshooting of networking
-Implement and manage new data center infrastructure across different projects or departments.
-Identify and report problems, and follow established data center protocols to troubleshoot and resolve routine equipment or infrastructure issues, using appropriate resources as needed.
-Ensure data security and integrity by monitoring various media types for common security concerns (such as improper data erasure), in compliance with Google’s security policies.
-Work collaboratively to dismantle outdated equipment as part of maintenance or component replacement.
-Carry out repairs and routine maintenance on servers, machines, or infrastructure, addressing known issues using established solutions with minimal supervision.
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Network Security Engineer Jun 2023, April 2024
Norton Healthcare, USA
-Deploy, configure, and manage Fortinet FortiGate firewalls and related devices
(e.g., FortiManager, FortiAnalyzer, FortiAP).
-Design and maintain secure network architectures including VPNs (IPSec/SSL), intrusion prevention systems (IPS), and threat protection.
-Monitor firewall logs and network traffic for anomalies and respond to incidents or breaches.
-Regularly review and update firewall policies, NAT rules, and security zones to ensure compliance with best practices.
-Perform software and firmware updates on Fortinet devices and test patches before deployment.
-Work with SOC or security teams to detect and remediate threats.
-Assist in audit and compliance initiatives by providing necessary documentation and logs.
-Troubleshoot complex network issues related to routing, NAT, VPNs, and application filtering.
-Collaborate with vendors and internal stakeholders for security tool integrations and upgrades.
-Monitor and analyze security alerts using SIEM tools and FortiAnalyzer.
-Investigate and respond to security incidents and vulnerabilities.
-Conduct threat modeling and risk asses
-Design secure network architectures, including segmentation, DMZs, and remote access.
-Perform routine audits of network infrastructure and identify potential misconfigurations.
-Collaborate with the infrastructure team to apply zero trust and least privilege principles.
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Network Engineer DEC 2021, Dec 2022
Aunalytics, USA
-Maintain and upgrade firewall, switches, routers hardware and software to guarantee maximum performance.
-Have experience with SD-Wan technology
-Monitor network security to verify that all devices are running securely and available.
-Create and update documentation related to the firewall, routers and switches installation procedure and settings.
-Expert level experience in designing SD-WAN configurations and traffic shaping policies
-Troubleshoot perimeter security devices in conjunction with vendor-provided support.
-Configure and install different network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)).
-Perform network maintenance and system updates including service packs, patches, hotfixes, and security configurations.
-Provide Level-2/3 help and troubleshooting to address difficulties.
-Work within the existing configuration and change management rules to guarantee knowledge, approval, and success of modifications made to the network infrastructure.
-Select and execute security technologies, policies, and processes in concert with the company’s security policy.
-Routing Protocols: BGP, OSFP, Eigrp, Static Route
-Switching Technologies: VLAN, STP, Ether Channel, Port Security, ACL etc.
-Configuration and troubleshooting of VLANs, VTP on Cisco switches, PVST, RSTP, STP, STACKING
-Configuring Inter VLAN routing, Switch Configurations Trunk/Access.
-Experience in Cisco Wireless, Ubiquity, etc.
-Upgrade of Cisco switches, routers, ASA firewall, Cisco WLC etc.
-Cisco Catalyst Switch, Cisco ISR/ASR router, Cisco Wireless Controller
-Onboarding clients, document environments, and setup monitoring and alerts
-Providing Tier 2 escalation support for Service Desk and Managed Services incidents, service requests,and changes
-Ensuring recurring / preventative maintenance plans are defined and implemented for managedservices customers
-Ability to work on multiple priorities and/or projects simultaneously.
-Excellent listening and communications skills, both verbal and written.
-Strong customer relationship skills.
-Organized, detail oriented and self-motivated.
-Ability to provide and maintain detailed documentation on each project.
-Knowledge in advanced networking configurations
-Experience in Windows Server Operating Systems and Layer 3 switching.
-Problem-solving. abilities and ability to meet reasonable deadlines.
-Ability to work with little supervision and manage a team.
-Working directly with managed services clients to assist with the network devices and edge security
-(firewalls)
-Working directly with managed services clients to assist in managing IT environments, ASA, Pallo Alto, Sophos, firepower, cyber roam, PF sense etc.
-Onboarding clients, document environments, and setup monitoring and alerts
-Providing general support to all clients as needed
-Providing Tier 2 escalation support for Service Desk and Managed Services incidents, service requests, and changes
-Other duties as assigned
-CCTV Cameras experience
-NIST
Network Engineer 10 Jan 2021 – August 2021
National Security Council (Directorate of Protection and Security for Government’s Officials)
-Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, security and peripheral devices.
-Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades in order to provide best network optimization.
-Solid understanding of cisco technologies, including: Routing, switching and security.
-Ensure software updates are implemented on a regular basis according to best practices (including Windows, MS Office, and security software);
-Secure LAN and network devices;
-Provide documentation for IT network;
-Ensure correct function of the local network, the server, and clients;
-Determine specifications of required IT tools, software and hardware;
-Monitor the network, identify IT related risks and recommend proper mitigation measures;
-Troubleshoot software and hardware on regular basis;
-Established networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
-Securing network system by establishing and enforcing policies
-Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
-Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
-Install and integrate new server hardware and applications
-Keep an eye out for needed updates
-Support and administer third-party applications
-Ensure network security and connectivity
-Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
Adjunct Professor Jan 2019, May 2020
American University of Afghanistan
-Prepare and deliver lectures and administered and corrected examinations.
-Able to speak clearly to students, other teachers, and administration.
-Thought students various topic in networking, cyber security, cloud computing and protocols.
-Explain new ideas and unfamiliar concepts with authority and in a clear and concise way so that students can understand.
-I have finds ways to involve students in their lessons. Additionally, I have to work with different learning styles to get the most out of each student.
-Involved in course team activities and curriculum development for students.
-Develop a student’s skill in communication, cultural and national boundaries.
-Organized, implemented and monitored programs and assessment’s for the two classes roughly 60 students.
Associate Registrar, May 2018 – July 2020
American University of Afghanistan
Responsibilities:
-Direct, mentor, and guide the registrar staff; work in collaboration with the Registrar to establish office direction, priorities, and goals;
-Serve as a resource and reference to the university community regarding the application of academic policy and implementation of policy changes;
-Work with department chairs, academic support offices, and the Provost's office to manage program curriculum for specific programs within the university; participate in curriculum review and development for these programs; collaborate with academic
-advisors and program directors to insure delivery of quality student services to promote achievement of student educational goals;
-Assist in the preparation, analysis, and assessment of reports in coordination with university-wide initiatives;
-Evaluate incoming transcripts to determine transferability of credits; review student academic progress and confer degrees and credentials upon completion;
-Assist with PowerCampus administrative processing including scheduling course sections, course catalog maintenance, room assignments, student information changes, MoHE, and other data maintenance functions as necessary;
-Prepare academic reports for the Ministry of Higher Education and liaise with the Ministry on other relevant matters (including accreditation & quality assurance initiatives);
-Assist in scheduling of courses, updating information on the Registrar's website and the academic calendar;
-Coordinate commencement ceremonies;
-Serve on University academic committees and serve in other capacities as needed or directed by the University with particular focus on achieving/maintaining accreditation; IT Assistant
American University of Afghanistan May 2015 – May 2018 Responsibilities:
-Provides assistance in the use of computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production schedule.
-Planning, Organizing, controlling and Evaluation of IT and Electronic Data Operations and Designing, Development, Implement and coordinate systems, policies, and procedures
-Configuration, setup, Maintenance, and troubleshooting of NVR Point Point, UBNT, Rocket M5, Unifi Wi-Fi Setup and configuration, and Cisco devices.
-Provides expert technical support to international and national employees in the organization
-Enterprise level Cisco devices (Cisco Firewall, Cisco Switches, Cisco router, Cyberoam Firewall) knowledge.
-Responsible for managing and controlling Active Director, user’s accounts, computers, create and reset accounts and apply the policy to them.
-Document incident / problem status and resolution in tracking log
-Works with vendor’s technical support to resolve client problems.
-Configures and installs PCs, peripheral equipment, and other personal computing devices as per Bank prescribed procedures & processes
-Prepare monthly / weekly reports of various products / applications / tools being used within AUAF and share it with all relevant departments. IT Officer Sep 2013 – May 2015
Operation Mercy of Afghanistan
Responsibilities:
-Managed and administers assigned network infrastructure including capacity planning, new installations, upgrades, configuration, feature functionality testing, maintenance, troubleshooting, back-up systems, and security procedures/protocols.
-Established networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
-Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades in order to provide best network optimization.
-Securing network system by establishing and enforcing policies.
-Supporting and administration of firewall environments in line with IT security policy.
-Installed and configured network devices such as Bridges, Wireless Access Point, Switches, Routers.
-Troubles hooted all network related problems, maintained and controlled all network devices in Network Operation Center and all its regional sites.
-Installing updated and patches for better managing software applications. ADDITIONAL
Certifications
and SKILLS
CCNP, CCNA, MCSE, Palo Alto, ASA, Fortinet Firewall, Checkpoint Firewall, Red hat, Linux, System
administration, Web Designing, Database(MySQL,
Oracle), Microsoft Office package
Statistical operation: SPSS, STATA
Programming: C++, SQL, HTML
Customer Service - Works well with users containing varying levels of knowledge, experience and technical abilities; responds to request for service and assistance; meets commitments in a timely manner
Interpersonal Skills – Focuses on solving conflicts; avoids blaming others; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideals
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Research
Papers
Published
Optimal Allocation of QoS and Web Services in Cloud Computing
By Jimbo Claver, Edris Hamraz, Jawad Azimi and Charles Owona American Journal of Information Systems. 2018, 6(1), 23-28. DOI: 10.12691/ajis-6-1-4
http://www.sciepub.com/ajis/content/6/1
Introduction to Security and Privacy in Cloud
Computing Paperback – April 3, 2019
By Jimbo Henri Claver (Author), Edris Hamraz (Author) Computational and Statistical Analysis of Security and Privacy Parameters of Cloud Computing in Information Technology
Jimbo Claver1, Edris Hamraz2, Takeru Suzuki1, Ngongo Seraphin3, Andjiga Gabriel3 and Etoua Magloire4
Journal of Computer Science
Volume 16 No. 11, 2020, 1625-1638
http://thescipub.com/abstract/jcssp.2020.1625.1638 REFERENCES Dr. Julie Barker Holland
Phone: 731-***-****
Email: ******@****.***
Contact this candidate