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Customer Service Medical

Highland, CA
April 26, 2020

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De'Zsanee Jones

San Bernardino, CA *****



Seeking a CPT1/Lab Assistant position that will help expand my skills and to utilize them to help strengthen the facility’s operations.


Sufficient phlebotomy skills


Vein Puncture on all ages

Excellent lab practice

Taking Vital Signs

Manual and Finger Dexterity

Customer Service, Phone Etiquette, Patient & Donor care

Medical Terminology, Medical Records

Type 45 wpm 10 key 9.820 k/s

Microsoft Office Applications (word, excel, power point, outlook)

Vein & Capillary Puncture

Blood collection, Safe Handling, Quality Assurance

Blood Specimen Storage

Hard Draw Sufficient


Newborn screening


BLS/CPR/Adult First Aid Certified

OPAC Certified

Certified Phlebotomy Technician


AUMT Institute October 25, 2017

Certified Phlebotomy Technician


Phlebotomist December 2019 – Current

Arrowhead Regional Medical Center Colton, Ca

Collect blood samples from all patients

Vein / Capillary punctures

Glucose testing

Newborn screening

Blood cultures

Timed / STAT testing

Proper Identification

Label vials

Record tests performed and blood samples taken into databases

Transport all specimens to main lab

Properly package each specimen

ensure each specimen is delivered to the laboratory on time

Maintain an organized and clean work area

Comply with state health laws and guidelines

Phlebotomist/Donor Specialist April 2019 – Current

Lifestream Blood Blank San Bernardino, CA

Vein puncture

Blood collection/handling

Patients Records

Blood specimen storage

Customer service

Quality assurance/controls

Phlebotomist December 2018 – March 2019

California Institution for Women Norco, CA

Collect blood sample from inmates

Proper patient identification

Process/centrifuge specimen

Stat test

Make appointments

Initiate contact with Drs/Nurses/Medical staff

Phlebotomist May 2018 – December 2018

Laboratory Corporation of America Upland, CA

Glucose testing

Newborn screening

Blood cultures


Vein / capillary punctures

Timed/ STAT testing

Paternity collections

H pylori breath test

LCM/cyber tools

Difficult draws

Collect insurance / check patients in

Collect copayments

Centrifuge / Process all specimens

Greet / check all patients in


Available upon request

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