Bertha M Armstrong

Summary

•**+ years of experience working as an Accounts Receivable Specialist, Collections Special Projects/Correspondent with clients like: Receivable Solutions and Medical Services of America.

•Processed and prepared credit card payments for posting

•Research unapplied payment and applied to the appropriate account

•Wrote off accounts sent from the Collections Department and made outbound collections calls to past due accounts

•Adjusted off past due accounts and wrote off delinquent accounts with the appropriate write off codes Posted ACH deposit to the patient’s account

•Assisted processing lockbox from bank and posting payment to patient’s account

•Prepared daily financial reports for manager and supervisor

Education

South Carolina State College

Bachelor of Science Business Administration-Accounting Major

Professional experience

Randstad Employment Agency/Aflac Columbia, SC

August 2019-September 2019

Accounting Specialist 2 (billing)

Responsibilities

•Corrected and rebilled denied claims

•Made necessary adjustments

•Updated information in patient file

Receivable Solutions Incorporated, Columbia, SC

June 2018 - February 2019

Insurance Representative Responsibilities

•Responsible for contacting Insurance companies regarding claims (late, short paid or denied) Updated Patient information

•Checked claim status, corrected and resubmitted for payment

•Updated information in Client system (Meditech) as well as employer system (Latitude)

SCSEP PARTICIPANT THROUGH GOODWILL OF UPPER MIDLANDS

Job training through Transitions Homeless Shelter

April 2018-June2018

Administrative Assistant

Responsibilities

•Entered volunteer’s hours donated through their e-tapestry system.

•Entered monetary donations and pledges from businesses, individuals and families.

•Also volunteered in the kitchen during lunch hour.

MEDICAL SERVICES OF AMERICA, INC. (6-2004 to 1-2017)

November 2015-January 2017

Accounts Receivable Specialist-Reimbursement Department Responsibilities

•Processed and prepared credit card payments for posting

•Received payments from insurance companies and our patients

•Posted ACH deposit to the patient’s account

•Assisted processing lockbox from bank and posting payment to patient’s account

•Research unapplied payment and applied to the appropriate account

•Processed adjustments and offsets to the patient’s account

•Set up and monitored recurring payments for our patients to bring their accounts up to date

•Prepared daily financial reports for manager and supervisor

February 2010-November 2015

Collections Special Projects-Reimbursement Department

Responsibilities

•Adjusted off past due accounts Processed returned mail

•Confirmed the date of death for deceased patients and updated patient’s history file, arranged for pick-up of the rented equipment

June 2006-September 2009

Accounts Receivable-A/R Department

Responsibilities

•Responsible for posting direct deposit to our patient’s account

•Wrote off delinquent accounts with the appropriate write off code

•Wrote off accounts sent from the Collections Department

June 2004-June 2006

Collection Correspondent Responsibilities

•Made outbound calls, contacted insurance companies on past due accounts

•Took payments

•Corrected the claims and resubmitted for payment

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