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Manager Customer Service

Location:
Kya Sand, Gauteng, 2163, South Africa
Salary:
R12000
Posted:
April 17, 2020

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Resume:

PERSONAL DETAILS

Surname : Nkosi

First Names : Siphesihle Fortunate

Date of Birth : 19 September 1991

Identity Number : 910-***-**** 084

Residential Address : 7 Spesbona Road

Farmall

Kya Sands

Johannesburg

Cell Phone Number : 073-***-****

Email Address : adcuoy@r.postjobfree.com

Nationality : South African

Gender : Female

Marital Status : Single

Health : Good

Driver’s Licence : None

Home Language : IsiZulu

Other Language(s) : English

EDUCATIONAL QUALIFICATION

HIGH SCHOOL EDUCATION

Last School Attended : Fairvale Secondary (Wentworth)

Highest Standard Passed : Grade 10

Year Passed : 2008

Subjects Passed : IsiZulu

English

Mathematics

Life Sciences

Accounting and

Life Orientation

Summary of Further Education and Training(2009 – 2011)

Coastal College FET College:

Course Attending : Office Administration

2009-Level 2

2010-Level 3

2011-Level 4

UNIVERSITY OF SOUTH AFRICA (UNISA)

Course Attending :Adult Basic Education and Trainig

(ABET)

Qualification :Higher certificate

Duration :1 year (2013)

Computer Skills: Microsoft Office Word, Microsoft Access and Microsoft

Powerpoint

Interests:

Reading, Writing, Travelling, Playing Netball, Socialising with people and meeting new faces

EMPLOYMENT HISTORY

Employer : Promotional Intelligence

Position Held : Promoter

Employer : Brand House (Belle)

Position Held : Promoter (alcohol promoter)

Employer : Leading Edge

Position Held : Promoter

Duties : Informing customers about product and selling

it to them, promoting that particular brand or

product.

Employer : CCI Call Centre

Position Held : Inbound Agent/Customer Service

Duration. : November 2011-October 2012

Company :Ignition Group

Position Held : Outbound Sales Agent

Duration : May 2014-April 2015

Company :Mzansi Debt Clinic (iMali Corp)

Postion Held : Debt Advisor

Durtion :May 2016- current date

REFERENCES

Name :Nompumelelo Nyawose

Position : Team Manager

Telephone : 061*******

Name : Ms S. Mdladla

Position : Lecturer at Coastal FET College

Telephone : 074-***-****

Company : Intelento Financial Services (iDocs)

Postion Held : System Support/ Sales

Durtion :July 2017- February 2020

Duties : Training new clients on how to use system.

Attending to client queries and coming up with

Solutions.

Selling system to clients

Attending to customer service queries.

Reference: Renzo Harmse

Position: Manager

Contact: 082*******

I think I am the best suitable candidate as I have over 5 years experience working with people. Not only have I worked with many clieents but I am able to come up with solutions for clients. Siphesihle is a fast learner who is always willing to learn new things and new systems should there be a need. I am punctual and always put the company’s interest first at all times.

I look forward to your responce in the near future.

Yours hopefully

Siphesihle Nkosi

.

THE CURRICULUM VITAE

OF

SIPHESIHLE FORTUNATE NKOSI



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