Chantilly, VA 20151
Industrial engineering management professional with over 36 years of experience in manufacturing operations, process improvement, business and project management.
Certified Product Specialists – (Jan 2018 – Present)
Browns Automotive Group, Fairfax –Virginia
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Awarded several times the best month achievement sales specialist.
Got the 5th rank out of 145 sales person working for the district.
General Operations Manager- (Jan, 2012 – April 2017)
Al- Etihad Group of Companies, Dubai, UAE
Managed a technical team of 20 engineers and technicians, and a sales team of 5 persons.
Formed the feasibility study of the products in the groups’ factories, defining product marketing, production, cost, quality control, packing, and shipping
Supervised civil, mechanic-09876543[poiuytrewq h. l and electrical work execution for all of the groups’ factories
Imported factories for the group and supervising the installation and the commissioning process of the production lines
Implemented the QC procedures for the products of steel pipe and ACP factories
Projects and accomplishments:
oIncreased sales revenue by 75% since mid 2015
oCompleted the installation and commissioning of the following:
Welded steel wire mesh production factory.
Deformed bars production factory, 200k tons/year
Multi production lines of high frequency induction welded HR & CR steel pipes, 200k tons/year, and sheets of capacity 100k sheets/year.
Power generation plant, 33MWatt capacity.
Aluminum Composite Panel (ACP) production line, 200k m2/year
Industrial Development Manager/Partner - (Sep, 2002 – Dec 2011)
Bright Light Industrial Trading LLC, Dubai, UAE
Identified & developed new streams for revenue growth and maintaining relationships with customers in the industrial field
Established two major supply lines in the company, one in the industrial field and another in raw material field
Responded to inquiries from Iraq, Somalia, Ghana, Sri Lanka, Bangladesh and the Middle East countries, specifically UAE markets in the industrial production lines, oil and gas, medical and automotive fields
Modified the packing machines to produce some non-standard pouch sizes
Managed staff of 36 engineers and technicians, and 6 Administrative employees in Dubai and Iraq offices
Explored international projects and performed feasibility studies for M.E.P projects
Projects and accomplishments:
oIncreased revenue by 150% during the first 2 years and built a wide contact network within the region
oEstablished bulk detergent powder packaging plant
oEstablished the QC department within the plant for a good quality product
oIncreased business growth by 180% in 2004 compared to the previous year
oInstalled two Oxygen plants and two Batching plants in Baghdad, Iraq
Aero Color Auto Paint Repair Franchise - (Feb, 2001 – October, 2002)
Franchisee (Franchise Owner), VA
Established three mobile units within the first 6 months, then expanded to 5 units by the end of the first year
Supervised 5 technicians and one auto body fixer.
Increased revenue by 150% in 2nd year over 1st year of operation.
Modified several equipment and material used by the franchiser.
Studied and evaluated feedbacks from different dealers about business performance.
Performed daily inspection work on performance to maintain customer satisfaction.
All Tune and Lube Repair Franchise - (Dec, 1999 – Jan, 2001)
Franchisee (Franchise Owner), VA
A proven auto repair business dealing with oil change, break repair, and engine repair
Studied and evaluated feedback from different customers about performance and their satisfaction of services provided
Increased customer base by 35% during the first quarter of ownership
Increased sales by 30% within the 1st 6 months compared to the previous owner
Atlantic Lucent Technologies – (Jan 1999 – Nov 1999)
Sales Engineer, MD
Headed a team of technical sales people, responsible for selling small and medium sizes telephone exchanger units.
Monitored all work of after sales services.
Issued certificate of completion and handled all work documentation to management.
I got an award of good performance and achievement during the first 3 months of my work with this company.
SAS Corporation – (Jan 1996 – Dec. 1998)
Sales Engineer, International Business Development Advisor, VA
Explored international projects in MENA zone for all related M.E.P. parts and equipments.
Prepared proposals to customers and finalized all technical specs and commercial terms.
Responded to client’s complaints and undertaking steps for effectively resolving problems.
Interacted with principals for the business development and discussed issues of product planning and pricing.
Supplied some automotive spare parts to different types of vehicles and trucks to GCC customers.
Managed a team of 4 technical sales employees.
Expanded supplier base by 65% with a volume discounts of over 35%.
Increased customer base by 70% during 1st year of employment and maintained sales quota up to 120%.
M.Sc., Mechanical Engineering, Baghdad, Iraq, Jan 1982
B.Sc., Mechanical Engineering, Baghdad, Iraq, Sep 1978
TRAINING AND CERTIFICATION
Candidate for the Black Belt Lean Six Sigma Certification ... 2017-2018
Marketing, USA, Nov 2002
Project Management, USA, Feb 2001
Small Business Organization and Operation, USA, Feb 2000
MCP, Microsoft, USA, Jul 1999