Versatile Customer Service and Music-Driven Pro

Anthony Burlingame

**** ******* ***** *****

Westerville, OH 43081

Phone: 614-***-****

Cell: 614-***-****

E-Mail: ***********@*****.***

Professional Summary

Many years providing superb customer service and sales results. I am seeking a flexible position that will allow me to continue performing live. I have good telephone etiquette and an upbeat attitude. Skills

Outgoing and friendly

Extensive performance background

Dedicated

* Knowledge of computer point of sales systems

* Can adjust some instruments on the spot

* Friendly sales technique

* Extensive knowledge in area of string instruments Work History

January 1997 to October 2003

Sam Ash Music Morse Rd Columbus

Guitar dept mgr/ ops mgr/ sales manager

In charge of opening and closing store, assisting sales people to meet sales goals, maintain accurate inventory, provide above par customer service. Some guitar repair and also taught bass guitar lessons for limited time. March 2003 to May 2016

Lancaster Commercial Products Clintonville/ Hilliard Customer service/ sales

Order entry, product line knowledge and phone coverage for large supplier of hotel and restaurant equipment. In charge of online sales and debit/credit memos. Communicated between factory, freight companies and customer. October 2003 to March 2004

R. Joseph Co Columbus

Sales rep

Road sales rep for diverse musical manufacturers including Alesis, MXL, Mogami, Lowden Guitars, ESP Guitars and Stanton DJ equip.

Supplied customers in Tri State area. Attended NAAM shows and provided service to all accounts.

Communicated between factory and customer.

Jan 2017- Jan 2018 Teleperformance Call Center

CSR for Dick's Sporting Goods

Fraud Investigator Oct 2017- Jan 2018

May 2023 - current

Music Instructor - Music & Arts Worthington, Oh

Education

1984 Fort Hayes Vocational School/ Radio TV Downtown Columbus, Jack Gibbs Campus High School Diploma

1984 Westerville South High School Westerville,

High School Diploma

Accomplishments

Currently performing with:

The British Invasion

The McCartney Project

Third Degree Sideburn

The Fab Four

A Hard Day's Night

Sold out Dallas Arboretum

Performed at Caesar's Palace and various casinos

Proficient in Guitar, Bass, Piano, Ukulele, Harmonica and Voice. Competent in setting up/ running sound systems

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