My experiences have been developed by understanding the needs of clients & company requirements.
In business I know mistakes, delays and problems will happen. My three simple rules in business and life are.
In addition to event planning, I always set out to achieve targets set out by supervisors implementing the practices supported by those objectives. I am continuously exploring new methods and frontiers for delivery and implementation of client requirements.
I bring enthusiasm, dedication and commitment to my job and I have extensive experience within the private, financial sectors. I enjoy opportunities that allow me to expand my knowledge and skill set within a diverse, respectful environment.
Personal and Professional Skills
Professional and committed to providing excellent support to clients, respecting diversity amongst the population.
Accommodating and versatile, with the ability to adapt to any environment
Flexible and resourceful, with superior interpersonal and communication skills, and able to foster meaningful relationships with clients and co-workers
Able to enhance client’s requests and requirements by using a variety of strategies and techniques adapted over many years, and able to communicate effectively through oral and written platforms to many event vendors throughout the Ottawa/Gatineau area
Able to engage all clients in three languages
Knowledge and Use of Soiftware and applications
Microsoft Word –, 2016
Microsoft Excel –2016
Simply Accounting/Sage Accounting
Microsoft PowerPoint –2016
Microsoft SharePoint - 2010, 2013
Microsoft Outlook –2016
Dealing with Difficult People – Soft Skills
Microsoft Visio –2016
Problem Solving – Soft Skills
Microsoft OneNote –2016
Effective Communication – Soft Skills
Effective Decision Making – Soft Skills
Caterease ver 20
Education and Qualifications
1995Bachelor of Arts, Texas A & M University, College Station, Texas
Feb 2020- Mar 2020 Raymond Chabot Grant Thornton- Receptionist
Monitor front desk, greet clients and distribute security passes for all visitors
Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
Coordinate mail deliveries, packages, and couriers
Purchase, track, office & kitchen supplies
Internal Invoice Processing/submission o Head Office for Accts Payable
2019- 2020 Sala San Marco- Events Coordinator
Initial meeting with client, site/venue visit
Create Contracts for Weddings, Banquets, Corporate Events,
Event floor plan mapping using catering software applications Caterease “version 20”
Coordinate, plan & organize logistics with decorators, Outside Caterers & rental companies depending on client requests
Liaise with kitchen/Chef at weekly meeting for event menu changes and updates, Wine Pairing, Dietary & Allergy restrictions, for booked events to ensure event requirements are complete, assist in budgetary planning.
Update Company Website & Social Media pages, FaceBook, Instagram, LinkedIn & Twitter. Respond to all client Google event Reviews.
2016-2019 Tudor Hall – Events Coordinator
Respond to client calls or email enquiries for venue space for Wedding Receptions, Banquet Socials, Corporate Meetings. Site visits & client meetings.
Execute Event Service principals, processes & policies, preparing non-food related materials for event execution, food item list, event hall signs. Process Post event related reports and reconciliations.
Maintaining & proofreading all current & new Event Orders
Process Post event related reports and reconciliations
2012-2019 Ottawa Hospitality Consulting- Manager of Client services
Respond to external client staffing requirements by email and phone.
Book & schedule internal clients (servers & bartenders) for large & small venues events including private events across the Eastern Ontario/Outaouais Region.
Manage office. Purchase supplies distribute staff pay cheques. Liaise with payroll and accounting for billing of client events
Staff recruitment/hiring/training proper serving techniques.
Oversee staff dress code conforming to regulations
Minute taking weekly manager &Health & Safety Committee meetings at Gatineau Golf Club. Format Minute template and publish Minutes.
2012-2019 Banquet & Event Server
Banquet server for various events at many local Public and Private venues across the National Capital Region, Private Homes with local Catering Companies.
Event set up,
Oval Tray or Plate Service & teardown of events.
2010-2016 CBIT Computer Training Centre/ CTES/SETC Ottawa, ON Executive Assistant to the President/Owner.
Answer a multi-line telephone; greet Clients over the telephone and in person
Data entry & maintenance of accounts payable/receivable invoice MS Excel Spreadsheet in the SharePoint database
Organizing and scheduling meetings for President & Business Development Officer with perspective clients.
Sort mail and organize all incoming and outgoing courier services
Upkeep of office services and printing machinery, ordering of office supplies, and miscellaneous supplies when needed.
Arrange Canada wide travel & accommodations for instructors, submit hours & expenses