Customer Service Manager
Resume:
MICHAEL MULDROW
Newark, NJ *****
Bringing competence, dynamic team-spirit, motivation, integrity and honesty that will be the pinnacle of any position with my expertise.
PROFESSIONAL HISTORY
Professional Touch, 482 Avenue C, Bayonne, NJ; Presser/Janitorial – 2017 – 2019
Pressing clothes
Washing of fine fabric clothing
Cleans bathrooms, floors, dust and vacuums work area and outside premises
Proper discarding of all waste and unsanitary items and/or chemicals
Performing terminal cleaning procedures accordingly ensuring a clean safe environment
Empire Dry Cleaners, 112 Elm Street, Newark, NJ; Manager/Presser – 1989 – 2017
Coordinates/delegate daily services to Empire employees as well as participate
Cleans bathrooms, floors, dust and vacuums work area and outside premises
Preparation of daily reports of all accidents/incidents within the workplace
Pressing clothes
Washing of fine fabric clothing
Proper discarding of all waste and unsanitary items and/or chemicals
Performing terminal cleaning procedures accordingly ensuring a clean safe environment
Payroll/Employee Timesheets
Resident/Customer Service
Nice Day Cleaners, 1049 Avenue C, Bayonne, NJ; Assistant Manager/Presser – 2017 – 2018
Coordinated services with Customers
Washing and removing hard stains from clothing
Pressing Clothes, (Evening gowns, wedding dresses, etc.)
Knowledge of all equipment (Pressers, Boiler, etc.)
ACCOMPLISHMENTS
1980 Amateur Heavy Weight Boxer for eight (8) years which resulted in 3 times Golden Glove Champion Award; 1978 Eighteen (18) College Scholarship Awards for Athletics in Football;
SKILLS
Efficient in Microsoft Suite, Written and Oral Communication, Flexible availability to work any shift, including holidays. Implementing and following policy and procedures, Resident/Customer Service in etiquette and positive initiatives.
EDUCATION
Lincoln High School, Jersey City, New Jersey
General Studies – Diploma/Honor Awards for Football, Track, etc.
REFERENCES
To be provided upon Request
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