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Customer Service Manager

Location:
Jersey City, NJ
Posted:
February 18, 2020

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Resume:

MICHAEL MULDROW

862-***-****

Newark, NJ *****

Bringing competence, dynamic team-spirit, motivation, integrity and honesty that will be the pinnacle of any position with my expertise.

PROFESSIONAL HISTORY

Professional Touch, 482 Avenue C, Bayonne, NJ; Presser/Janitorial – 2017 – 2019

Pressing clothes

Washing of fine fabric clothing

Cleans bathrooms, floors, dust and vacuums work area and outside premises

Proper discarding of all waste and unsanitary items and/or chemicals

Performing terminal cleaning procedures accordingly ensuring a clean safe environment

Empire Dry Cleaners, 112 Elm Street, Newark, NJ; Manager/Presser – 1989 – 2017

Coordinates/delegate daily services to Empire employees as well as participate

Cleans bathrooms, floors, dust and vacuums work area and outside premises

Preparation of daily reports of all accidents/incidents within the workplace

Pressing clothes

Washing of fine fabric clothing

Proper discarding of all waste and unsanitary items and/or chemicals

Performing terminal cleaning procedures accordingly ensuring a clean safe environment

Payroll/Employee Timesheets

Resident/Customer Service

Nice Day Cleaners, 1049 Avenue C, Bayonne, NJ; Assistant Manager/Presser – 2017 – 2018

Coordinated services with Customers

Washing and removing hard stains from clothing

Pressing Clothes, (Evening gowns, wedding dresses, etc.)

Knowledge of all equipment (Pressers, Boiler, etc.)

ACCOMPLISHMENTS

1980 Amateur Heavy Weight Boxer for eight (8) years which resulted in 3 times Golden Glove Champion Award; 1978 Eighteen (18) College Scholarship Awards for Athletics in Football;

SKILLS

Efficient in Microsoft Suite, Written and Oral Communication, Flexible availability to work any shift, including holidays. Implementing and following policy and procedures, Resident/Customer Service in etiquette and positive initiatives.

EDUCATION

Lincoln High School, Jersey City, New Jersey

General Studies – Diploma/Honor Awards for Football, Track, etc.

REFERENCES

To be provided upon Request



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