Data Entry Administrative Assistant

Mark A. Smith II

********@*****.*** 614-***-**** Columbus, OH

SUMMARY

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. WORK EXPERIENCE

The Office Center Assistant of Cognitive and Behavioral Therapy Aug. 2022 Columbus, - Present OH

● A facility providing cognitive and behavioral therapy services.

● Reviews patient accounts to ensure accuracy and completeness of information.

● Analyzes claims data to identify trends in denials and rejections.

● Performs account reconciliations between insurance companies and internal systems.

● Assists in onboarding new employees with orientation and training resources. Columbus Facilities Manager State University Jan. 2020 Columbus, - Jul. 2022 OH

● A public university offering a range of undergraduate and graduate programs.

● Oversaw facilities services including building maintenance, janitorial, pest control, and landscaping.

● Managed budgets and set goals and deadlines for department.

● Conducted regular building inspections to ensure proper operating conditions.

● Provided insights to executive leadership on office environment trends. LAZ Property Parking Manager Nov. 2018 Columbus, - Dec. 2020 OH

● A national provider of parking solutions and services.

● Directed site activities to ensure smooth operations and meet quality metrics.

● Motivated staff to achieve results and offered developmental opportunities.

● Complied with operational standards and OSHA regulations.

● Organized and participated in meetings with clientele and subcontractors. Parking Valet Manager Solutions Inc Apr. 2016 Columbus, - Oct. 2018 OH

● A company providing specialized parking and valet services.

● Advised managers and clerks on room readiness and occupancy status.

● Coordinated activities with other departments to ensure timely service provision.

● Maintained records of work hours, budgets, payrolls, and other information.

● Created work schedules to maintain employee satisfaction and customer service quality. EDUCATION

Academic High School Diploma Acceleration Academy Columbus, Jun. 2008 OH SKILLS

● Certifications: CyberSecurity Awareness, Columbus State - 2 years; Project Management Stewardship, Columbus State Community College - 1

● Skills: Equipment Set up; Cubicle Configurations; Computer Skills; Training & Development; Problem Resolution; Team Building; People Skills; Microsoft Office; Planning & Organizing

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