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Sales Executive Customer Care

March 12, 2020

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One Corporate Centre, Meralco

Avenue corner Julia Vargas Avenue,

Ortigas Center, Pasig, Philippines

(63+)917-***-**** (Mobile)


phamhoankhai (LinkedIn)

Top Skills

Business-to-Business (B2B)

Marketing Project Management

B2B Marketing Strategy


Vietnamese (Native or Bilingual)

Mandarin (Limited Working)

English (Professional Working)


TOEIC & Business English



Computer Applications Degree and

Certificate Program

FAST Enterprise Search Platform,



thyssenkrupp Materials Vietnam


College Of Foreign Economic

Relation Scholarship

Hoan Khai Pham

Market Research Analyst Helping Businesses Reach their potential markets Chemical Processing Industrial&Alternative Fuel NCR - National Capital Region, Philippines


A city dweller who loves to travel and find new adventures along the way. I have experience working in between business to business and projects. I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems, and contributing to the overall growth of a business.


Industrial Info Resources

Market Research Analyst - Chemical Processing Industrial & Alternative Fuel

January 2019 - Present (1 year 2 months)

NCR - National Capital Region, Philippines

Starting to work in Jan 2019.

- I am responsible for primarily concerned with performing chemical processing industrial projects forecasting in Southeast Asean - specialize in Vietnam.

- Direct contributions as a market research analyst, via primary research and report writing, on research produced within the regional domain research group. Evaluating operational projects, analyzing sources data, creating scope of EPC and presentations to assist executive management in its decision making, and reporting on the performance of the projects.

+ Market and Competitive Analyses

+ Technology Trends and Predictions

+ User Demands and Preferences

+ Business Models & Practices

GeePacific Technology Services Inc (CEBU)

Assistant Project Manager - HR/IT/Marketing/Accounting Department February 2018 - January 2019 (1 year)

NCR - National Capital Region, Philippines

In 2018, Responsible for run Software Project from Gee Pacific by a deep comprehension of HR/IT/Marketing/Accounting Management including license and delivery of creative milestones for digital and print assets. Page 1 of 2

Recognition and Gains:

- Handover to Investor the finished Project with 100% performance.

- Maintain monthly revenue increase stability over 20 billion VNĐ accounting for 30% every month.

- Control over 2000+ customer profiles and responsible for training main process marketing online.


Senior Sales Executive - Business Development & Special Steel Department

January 2016 - January 2018 (2 years 1 month)


In 2016, Starting to work at the Business Development Department as a Business Developer in South Vietnam Market.

In 2017, Promote to work at the Tool Steel and Special Steel Department as a Senior Sales Executive in South Vietnam Market.

Recognition and Gains:

- Increased sales by 25% and established company credibility.

- Grew client base from 1000 to 1200+ in time via assertive prospecting and networking.

- Regaining client trust through superior, dependable customer care.

- Advertising products of the Company to customers effectively: contribute to a 20% increase in the number of customers and revenue within three months of working.


University Of Economics Ho Chi Minh City

Bachelor's degree, Business Administration and Management, General · (2016 - 2019)

College of Foreign Economy and Relations

College's degree, Business Administration and Management, General · (2013 - 2016)

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