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Customer Service Medical

Las Vegas, NV
October 06, 2019

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Bonnie Koller

*** **** ****

Las Vegas, NV ****0

Phone: 702-***-****


Professional Summary

Experienced Hospital service rep 4 with over 33 years of experience in medical field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. My experiences also go into Quality Control of equipment for work place. In the workplace always followed Good manfactoring practries. Did inspection for Workplace to make sure everyone was following standard operating procedures on how blood and blood components should be kept and handled.


Personalized customer service

Mastery of customer service

Technical reports

Service focused

Blood and blood component service background:

Doing alarm checks on equipment that supported blood and blood components

Calibrating thermometers

Coordinating blood pick-up for production of blood components

Work History

May 1986 to June 2019

Vitalant Las Vegas, Nevada

Hospital Service Rep 4

Worked with hospitals and customers to resolve billing and blood issue problems, improve operations and provide exceptional customer service. Was safety office for my department 9 years.

Received training and certification from Vitlant/OHSA to represent the production of blood and blood components.

Worked with hospitals customers to understand requirements and provide exceptional patient service.

March 1981 to May 1986

Dillards department store Las Vegas, NV, NV

Gift wrapper

My first job for High School was gift wrapper at Dillard. Wrapped package, customer service, handle cash transaction for store, did shipment of mail from the store via ups.


2005 University of Phoenix Las Vegas, NV

Bachelor of Science Business Administration

Really enjoy films

Films to me reflect the world. Some films are dark and some films are silly fun. Each film carry's its own life.



Carmen Jimenez

lives sandy valley, NV

home number is 702-***-****

cell number is 702-***-****

co-worker that I worked with:

Teri young

6438 Aclare ave

Las Vegas, NV 89118

cell number is 702-***-****

co-worker that I worked with:

Tony Reeder

p.o. box 408

Depoe bay, or. 97341

cell number is 541-***-****

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