Teaera Willis
CUSTOMER SERVICE REPRESENTATIVE
Columbus, OH 43203
******.***@******.***
Great customer service skills. Excellent with patient explaining draws and procedures. Dependable and rel
Work Experience
Phlebotomist
INDUSTRY LLC - Columbus, OH
November 2022 to Present
One on one patient care in doctors office. Explain draw and procedure. Phlebotomist
Pathology Laboratories - Columbus, OH
November 2020 to November 2022
Draw blood for Doctors office. One on one patient care. Explain draw and procedure. Phlebotomist
Octapharma - Columbus, OH
February 2020 to November 2020
Set up and disconnect plasma machine, preform venipuncture on donors. CUSTOMER SERVICE REPRESENTATIVE
Teleperformance - Columbus, OH
June 2018 to February 2019
Answering phone and providing service to customer getting started with Uber Eats. GUEST SERVICE REPRESENTATIVE
Red Roof Inn Inc - Columbus, OH
July 2017 to February 2018
To check guests in and out of rooms. Process or refund payment. Make sure guest are comfortable and taken care of.
CUSTOMER SERVICE REPRESENTATIVE
Ticketmaster - Charleston, WV
June 2016 to June 2017
Help customers purchase or resolve problems with ticket. Process refunds or switch seat or venues. ASSISTANT MANAGER
Family Dollar - Charleston, WV
September 2014 to October 2015
To help run the operations in the store such as opening/closing the store, paperwork, receiving order handling alarm and safe code, handling of money/bank deposits. HOME HEALTH NURSE
Loved Ones - South Charleston, WV
May 2012 to May 2013
To go to my patients home and provide care. Whatever their day to day needs are. Bathing, washing clothes, cleaning the house, running errand and doctors appointments. BEHAVIORAL HEALTH TECHNICIAN
Highland Hospital - Charleston, WV
April 2011 to May 2012
To take care of patients with mental health and substance abuse. Documenting and recording day to day observations, as well as process or regression. Make sure patients are feed, bath and well cared for. Education
Larock Healthcare Academy - Columbus, OH
2019
C.N.A
Kanawha Valley Community and Technical College - Charleston, WV 2012
GED
Board of Education - Beckley, WV
2009
Skills
• Customer Care
• Call Center
• Customer Service
• Customer Support
• CSR
• Guest Services
• Venipuncture
• Behavioral Health
• Phlebotomy
Additional Information
Skills
Dependable, reliable, able to type 30 wpm, CPR trained, Dermal puncture, Venal Puncture,